holopin / integration-support

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Slack integration rewards the wrong badge #9

Open tyliec opened 7 months ago

tyliec commented 7 months ago

Context

I've recently installed and started using the Holopin Slack integration, but I've been having an issue with it only issuing one badge.

The Configuration

I've been doing some testing with myself, and no matter which shortcut I use (/badge @tyliec HZA, or /badge @tyliec UIPA) it always gives me the same badge (not the right one):

Expected Behavior

The shortcuts give me the correct badge in Slack

elenalape commented 7 months ago

Hey @tyliec, thank you for flagging this! We'll take a closer look at get back to you. In the immediate term, do you have another way to issue the badges while we figure out what's going on with Slack? If you know the recipients' email addresses, you can loop through them using the /sticker/share API endpoint.

tyliec commented 7 months ago

Hey @tyliec, thank you for flagging this! We'll take a closer look at get back to you. In the immediate term, do you have another way to issue the badges while we figure out what's going on with Slack? If you know the recipients' email addresses, you can loop through them using the /sticker/share API endpoint.

I've been collecting email addresses and going through the Web UI in the meantime :fishsticks: