search

home-assistant / connectzbt1.home-assistant.io

https://connectzbt1.home-assistant.io
Apache License 2.0
22 stars 10 forks source link

SkyConnect Thread network stops working after a while #80

Closed Sn1cket closed 1 year ago

Sn1cket commented 1 year ago

Hi, like the title says I'm having this annoying problem with the SkyConnect Stick. I've set it up with my Home Assistant OS installation on a Raspberry Pi 4 8GB. I've added some Nanoleaf Essentials and Eve devices to the Thread network. After a couple of hours all Thread devices are unresponsive.

The log of Home Assistant Core looks like this: home_assistant_core_log.txt

The log of the Silicon Labs Multiprotocol addon looks like this: silicon_labs_multiprotocol_logs.txt

System info: Home Assistant OS (2023.9.2) Raspberry Pi 4 8GB

github-actions[bot] commented 1 year ago

There hasn't been any activity on this issue recently, so we clean up some of the older and inactive issues. Please make sure to update to the latest version and check if that solves the issue. Let us know if that works for you by leaving a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

Sn1cket commented 1 year ago

Still having this issue.

agners commented 1 year ago

This repository is about SkyConnect related documentation. It seems you are having issues with the Multiprotocol add-on, the correct issue tracker for this is at https://github.com/home-assistant/addons.

That being said, a few things I'd like to note: Firstly, the Nanoleaf are known to have firmware issues as well. They seem to fail on device side, also with different Thread border router. That said, from the logs it seems you are suffering the firmware freeze issue, this has been reported in with https://github.com/home-assistant/addons/issues/3192 and https://github.com/home-assistant/addons/issues/3193 previously. The gist is, this is known problem currently and we are waiting for fixes from the radio chip supplier Silicon Labs.

What you can do instead is using separate radio sticks for Zigbee and Thread instead (not using multiprotocol). You can run SkyConnect in pure Zigbee or pure Thread mode. To run it in pure Thread mode, uninstall the Silicon Labs Multiprotocol add-on and install the "OpenThread Border Router" add-on (you'll loose the Zigbee network though! However, you can migrate it to a new stick using the ZHA migrate radio feature).

Sn1cket commented 1 year ago

This repository is about SkyConnect related documentation. It seems you are having issues with the Multiprotocol add-on, the correct issue tracker for this is at https://github.com/home-assistant/addons.

Sorry for that. I wasn't sure were to put my issue.

Thanks for all the information I think that will help me a lot. If it will work with in pure Thread mode I'm pretty happy.