Can't read Supervisor data

nawwman commented 10 months ago

The problem

I have an error that doesn't deliver any information, not sure what it means. This is all the error message says

What version of Home Assistant Core has the issue?

core-2023.9.1

What was the last working version of Home Assistant Core?

core-2023.8.4

What type of installation are you running?

Home Assistant OS

Integration causing the issue

No response

Link to integration documentation on our website

No response

Diagnostics information

Logger: homeassistant.components.hassio Source: components/hassio/init.py:551 Integration: Home Assistant Supervisor (documentation, issues) First occurred: 08:22:24 (1 occurrences) Last logged: 08:22:24 Can't read Supervisor data:

Example YAML snippet

No response

Anything in the logs that might be useful for us?

## System Information

version | core-2023.9.1
-- | --
installation_type | Home Assistant OS
dev | false
hassio | true
docker | true
user | root
virtualenv | false
python_version | 3.11.5
os_name | Linux
os_version | 6.1.21-v7
arch | armv7l
timezone | Europe/Berlin
config_dir | /config

<details><summary>Home Assistant Community Store</summary>

GitHub API | ok
-- | --
GitHub Content | ok
GitHub Web | ok
GitHub API Calls Remaining | 4815
Installed Version | 1.32.1
Stage | running
Available Repositories | 1286
Downloaded Repositories | 29

</details>

<details><summary>Home Assistant Cloud</summary>

logged_in | false
-- | --
can_reach_cert_server | ok
can_reach_cloud_auth | ok
can_reach_cloud | ok

</details>

<details><summary>Home Assistant Supervisor</summary>

host_os | Home Assistant OS 10.5
-- | --
update_channel | stable
supervisor_version | supervisor-2023.08.3
agent_version | 1.5.1
docker_version | 23.0.6
disk_total | 28.5 GB
disk_used | 15.8 GB
healthy | true
supported | true
board | rpi3
supervisor_api | ok
version_api | ok
installed_addons | File editor (5.6.0), Samba share (10.0.2), Z-Wave JS (0.1.89), Node-RED (14.4.5), Advanced SSH & Web Terminal (15.0.7), Grafana (9.0.3), Log Viewer (0.15.1), InfluxDB (4.7.0), Home Assistant Google Drive Backup (0.111.1), Mosquitto broker (6.3.1), Zigbee2MQTT (1.33.0-1)

</details>

<details><summary>Dashboards</summary>

dashboards | 2
-- | --
resources | 21
views | 5
mode | storage

</details>

<details><summary>Recorder</summary>

oldest_recorder_run | September 7, 2023 at 17:22
-- | --
current_recorder_run | September 9, 2023 at 09:16
estimated_db_size | 279.10 MiB
database_engine | sqlite
database_version | 3.41.2

</details>

Additional information

No response

guanaco0403 commented 10 months ago

am on a raspberry pi 4 4bg and i have this issue too, sometimes (after a few days randomly) the system just brokes and a lot of custom cards just doesnt exist and the entities are unknown, i cant access a lot of menus and when i try to restart in the settings it gives me "[Errno 5] I/O error: '/usr/src/homeassistant/homeassistant/helpers/check_config/init.py'". also i can only access the ha core log because others says "502: bad gateway" and i cnat access the system information menu to restart the supervisor there.

guanaco0403 commented 10 months ago

the only solution i have is to unplug the raspberry pi completely and replug it but the issue comes back between 1-3 days after soo this is verrrry boring

guanaco0403 commented 10 months ago

there is my system health data

System Information

version	core-2023.9.1
installation_type	Home Assistant OS
dev	false
hassio	true
docker	true
user	root
virtualenv	false
python_version	3.11.5
os_name	Linux
os_version	6.1.21-v8
arch	aarch64
timezone	Europe/Brussels
config_dir	/config

Home Assistant Community Store

Home Assistant Cloud

Home Assistant Supervisor

Dashboards

Recorder

Sonoff

version | 3.5.2 (2ad1cd7) -- | -- cloud_online | 1 / 1 local_online | 0 / 0

guanaco0403 commented 10 months ago

Okay some news, I did à core and supervisor rebuild and it happened again today soo I rly dont know what to do, I just added à kill switch on the main power of the rpi soo I can hard restart it remotelly

guanaco0403 commented 10 months ago

Also I need to add that I updated to the lastest version for everything (core and supervisor) but the issue is still happening

guanaco0403 commented 10 months ago

I updated the home assistant core to last version and still same issue, this is sooo boring

guanaco0403 commented 10 months ago

And now its broken and stuck on Waiting for home assistant CLI

guanaco0403 commented 10 months ago

soo i need to reinstall it again lol ?

guanaco0403 commented 10 months ago

I just restored the entire installation on a usb ssd i will wait and see if it happens again

guanaco0403 commented 9 months ago

looks fixed has been working since a week without proble mon the ssd

home-assistant[bot] commented 9 months ago

Hey there @home-assistant/supervisor, mind taking a look at this issue as it has been labeled with an integration (hassio) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `hassio` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign hassio` Removes the current integration label and assignees on the issue, add the integration domain after the command.

_{^{(message by CodeOwnersMention)}}

hassio documentation hassio source _{^{(message by IssueLinks)}}

issue-triage-workflows[bot] commented 6 months ago

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

guanaco0403 commented 6 months ago

For me the issue is closed, I switched for an ssd and no problem anymore. The sdcard can't handle it.

issue-triage-workflows[bot] commented 3 months ago

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

home-assistant / core