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Rollease Acmeda Automate - No devices found on the network #100330

Closed tommyatkadx closed 9 months ago

tommyatkadx commented 1 year ago

The problem

Hi,

I have a Automate Pulse Wi-Fi Hub (MTRF-WIFIBRIDGE) (the V1, not the V2) and whenever I try to add it to Home Assistant, I get the No devices found on the network.

The hub firmware version is 00000030 and I am running the latest home assistant.

How do I debug that?

What version of Home Assistant Core has the issue?

2023.5.4

What was the last working version of Home Assistant Core?

n/a

What type of installation are you running?

Home Assistant Container

Integration causing the issue

acmeda

Link to integration documentation on our website

https://www.home-assistant.io/integrations/acmeda

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

home-assistant[bot] commented 1 year ago

Hey there @atmurray, mind taking a look at this issue as it has been labeled with an integration (acmeda) you are listed as a code owner for? Thanks!

Code owner commands Code owners of `acmeda` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign acmeda` Removes the current integration label and assignees on the issue, add the integration domain after the command.

(message by CodeOwnersMention)


acmeda documentation acmeda source (message by IssueLinks)

mjb83 commented 1 year ago

Bump, I have the IBS-TH3-PLUS thermometer and I'm getting the same error everytime I try to add the inkbird integration.

Sometimes I get 'Please wait, starting configuration wizard for INKBIRD' but then right back to 'No Devices found on the network'

RolleaseAcmeda-Techsupport commented 1 year ago

@tommyatkadx, we apologize for the issues that you are experiencing with your V1 Hub (MTRF-WIFIBRIDGE). Please contact our technical support department, so we can help you. Please email us at ustechsupport@rolleaseacmeda.com.

issue-triage-workflows[bot] commented 9 months ago

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.