ELK M1 Outputs 7-16 not showing in HA though integration

[dragonsoul84]

The problem

I create an output on any of the onboard outputs 7-16 through the ELK alarm programming that I want to control through HA, but when I reload the integration, or setup the integration from scratch, none of the outputs show. If I label outputs 1-3 in the ELK panel programming which are voice siren, bell/siren, and onboard relay, they show up just fine by reloading the integration.

What version of Home Assistant Core has the issue?

2023.9.1

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

ELK M1

Link to integration documentation on our website

https://www.home-assistant.io/integrations/elkm1

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

This is the first time trying to use the additional outputs so I don't know if this is an longstanding issue or not.

[home-assistant[bot]]

Hey there @gwww, @bdraco, mind taking a look at this issue as it has been labeled with an integration (elkm1) you are listed as a code owner for? Thanks!

Code owner commands

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[gwww]

Sounds like you are configuring using the UI (and not using YAML), which is fine. What is the name of the output? Default names will not show up.

Most likely will need a log file depending on answers above.

[dragonsoul84]

I am configuring using the UI. I have named the output "Doorbell Chime". I tried doing so on OUT7 through OUT16 and none showed in HA. But Outputs 1-3 do show when named. I tried looking into the log, but only thing I saw for ELK were the disconnects when I connected the panel via ELK RP software

[gwww]

I need a debug log then. See this post for how to configure: https://community.home-assistant.io/t/elk-m1-interface/4461/983

[gwww]

See above edited comment.

[dragonsoul84]

I added that to my config. Anything in particular to do to try and trigger log entries?

[gwww]

Restart. Wait a couple of minutes. Send /config/home-assistant.log

[dragonsoul84]

I'm trying to do it from my phone because I'm not at home, but it won't let me download the log, it says not allowed through visual studio and not authorized through the file editor. I'll have to try to get connected with a PC later or wait til I get home. I'll update when I can.

[issue-triage-workflows[bot]]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.