Unable to setup iAqualink integration into Home Assistant

[HunterBFontenot]

The problem

I’m unable to get the iAqualink integration to connect to my system. I’ve tried multiple iterations of updates, re-installs, and password changes. I’m sure I’m missing something simple, but I would appreciate any help I can get.

Jandy IQPUMP01

Logger: homeassistant.components.iaqualink Source: components/iaqualink/init.py:98 Integration: Jandy iAqualink (documentation, issues) First occurred: 9:09:51 AM (2 occurrences) Last logged: 9:17:08 AM

No systems detected or supported

What version of Home Assistant Core has the issue?

core-2023.9.3

What was the last working version of Home Assistant Core?

core-2023.9.3

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Jandy iAqualink

Link to integration documentation on our website

https://www.home-assistant.io/integrations/iaqualink

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

Logger: homeassistant.components.iaqualink
Source: components/iaqualink/__init__.py:98
Integration: Jandy iAqualink (documentation, issues)
First occurred: 2:24:03 PM (2 occurrences)
Last logged: 2:28:31 PM

No systems detected or supported

Additional information

No response

[home-assistant[bot]]

Hey there @flz, mind taking a look at this issue as it has been labeled with an integration (iaqualink) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `iaqualink` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign iaqualink` Removes the current integration label and assignees on the issue, add the integration domain after the command.

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iaqualink documentation iaqualink source _{^{(message by IssueLinks)}}

[Harrisdamon]

I have the same issue, Australian new install of Zodiac eXO IQ chlorinator, the iAqualink app works fine, the system is showing up in the iaqualink owners centre but it has always stated it's offline. Interestingly it shows a different serial number then what's on the unit. the HA integration accepts the log in creds.

Logger: homeassistant.components.iaqualink Source: components/iaqualink/init.py:98 Integration: Jandy iAqualink (documentation, issues) First occurred: 8:13:06 AM (2 occurrences) Last logged: 8:13:16 AM

No systems detected or supported

Logger: iaqualink Source: components/iaqualink/init.py:89 First occurred: 8:13:06 AM (2 occurrences) Last logged: 8:13:16 AM

exo is not a supported system type.

[flz]

I thought the message would be pretty clear but there are still frequent reports of people who think there's something not working.

Neither of those systems (exo or iqpump01) are supported. Can you suggest a better log message?

[HunterBFontenot]

Ah, that helps clear things up.

Consider, "No supported systems detected". Also it would be good if the Integration documentation was updated to state what models are not supported. https://www.home-assistant.io/integrations/iaqualink/

Thank you for the quick response.