Airthings BLE can't find my Wave+

[def1149]

The problem

Tried to add the Airthings BLE integration but it returns: No devices found on the network

My Airthings Phone app and Web dashboard work fine

What version of Home Assistant Core has the issue?

core-2023.10.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Airthings BLE

Link to integration documentation on our website

No response

Diagnostics information

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant[bot]]

Hey there @vincegio, @lastrada, mind taking a look at this issue as it has been labeled with an integration (airthings_ble) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `airthings_ble` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign airthings_ble` Removes the current integration label and assignees on the issue, add the integration domain after the command.

_{^{(message by CodeOwnersMention)}}

---

airthings_ble documentation airthings_ble source _{^{(message by IssueLinks)}}

[LaStrada]

It should be automatically discovered if your Home Assistant setup finds it. Do you have logs? What kind of device is it? Have you added the Bluetooth integration?

It won't show up if it's hub connected (SmartLink), is a View device (which is WiFi connected) or is out of range (BLE has limited range).

[litoarias]

It should be automatically discovered if your Home Assistant setup finds it. Do you have logs? What kind of device is it? Have you added the Bluetooth integration?

It won't show up if it's hub connected (SmartLink), is a View device (which is WiFi connected) or is out of range (BLE has limited range).

I have the same problem even when the device is next to ha, I use hacs mqtt and it works correctly, I think the goal is to use this native wrapper, these problems started for me since version 10 or so

[def1149]

I found the cause. I set the Bluetooth discovery for this device to be ignored when I switched to the MQTT-based integration. Please close this as a self inflicted user issue

[litoarias]

I found the cause. I set the Bluetooth discovery for this device to be ignored when I switched to the MQTT-based integration. Please close this as a self inflicted user issue

@def1149 can you explain your workaround please or maybe share a picture to know the solution with concrete steps please? I don’t understand “ set the Bluetooth discovery for this device to be ignored” thanks a lot