Cozytouch hardware is not supported by overkiz

[tof43]

The problem

I am trying to add an "Ixtra" heat pump (Atlantic brand latest model) and I am getting an unsupported hardware message. Your CozyTouch hardware is not supported by this integration. (Votre matériel CozyTouch n'est pas pris en charge par cette intégration.)

Maybe it's because it is a new hardware ?

What version of Home Assistant Core has the issue?

core-2023.11.2

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Cozytouch via Overkiz

Link to integration documentation on our website

https://www.home-assistant.io/integrations/cozytouch/

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant[bot]]

Hey there @imicknl, @vlebourl, @tetienne, @nyrodev, mind taking a look at this issue as it has been labeled with an integration (overkiz) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `overkiz` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign overkiz` Removes the current integration label and assignees on the issue, add the integration domain after the command.

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[iMicknl]

Thanks for reporting, @tof43! Unfortunately Atlantic / CozyTouch is using multiple API platforms in their application. Newer heat pumps don't use the Overkiz platform, thus cannot be supported in the Overkiz integration. Hence the error message you get after a successful login.

Is your device controlled by Navilink / Naviclimate by any chance? See https://community.home-assistant.io/t/integration-of-navilink-cozytouch-solution/473298. In theory someone could try to reverse engineer the Atlantic API and add it to a new (custom) integration.