New version of Zigbee presence sensor

[npa-homeassistant]

The problem

I have a zigbee presence sensor which has been working successfully for several months. So, I bought a second one for another room. On installing it, I can see that it's a slightly different version and ZHA doesn't create the entities for it. Both are TS0601 devices. The working one has manufacturer ID of _TZE204_ztc6ggyl, whereas the new (non-working) one is _TZE204_ijxvkhd0.

They are (or should be) functionally identical. I think that it just needs that new ID adding to the system?

What version of Home Assistant Core has the issue?

2023.11.2

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

ZHA

Link to integration documentation on our website

https://www.home-assistant.io/integrations/zha

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant[bot]]

Hey there @dmulcahey, @adminiuga, @puddly, @thejulianjes, mind taking a look at this issue as it has been labeled with an integration (zha) you are listed as a code owner for? Thanks!

Code owner commands

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[bleszinske]

I just bought two of these sensors (model ZY-M100-1), and while ZHA find and configures the devices, it does not seem to show a presence sensor... There are no logbook entries. I added them both through the ZHA integration... I have many other Zigbee devices working through ZHA, using the Conbee II stick...

I know of some people that are using the same sensor, and they work, but they are using Zigbee2mqtt.

From the device configuration page of the sensor...

[npa-homeassistant]

I just bought two of these sensors (model ZY-M100-1), and while ZHA find and configures the devices, it does not seem to show a presence sensor... There are no logbook entries. I added them both through the ZHA integration... I have many other Zigbee devices working through ZHA, using the Conbee II stick...

I know of some people that are using the same sensor, and they work, but they are using Zigbee2mqtt.

From the device configuration page of the sensor...

I have the very similar model working in ZHA - it's just this variant. I had a similar problem a little while ago with a soil moisture sensor. The original worked and the (presumably) newer model was added by the developers to the necessary code for it to be recognised. I assume that this scenario is the same.

[issue-triage-workflows[bot]]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.