Snapshots randomly stop showing up

[Rehold]

The problem

The computer I run HA on also is a monitor for my ring cameras, and recently my snapshots just have been randomly going blank so it displays a grey box, if I click on it I can still view the camera, and I severely apologize if im reporting this to the wrong person but I spent a hour trying to debug what was causing this since it runs thru ring -> HA add-on -> mqtt -> gen cam lol. But I think its gen cam causing it.

My snapshots are showing and updating under entities and this just randomly happens and all 8 cams just start disappearing randomly, and no idea where to even start to fix this.

What version of Home Assistant Core has the issue?

core-2023.12.0

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Generic Camera

Link to integration documentation on our website

https://www.home-assistant.io/integrations/generic

Diagnostics information

We don’t support that file type. Try again with GIF, JPEG, JPG, MOV, MP4, PNG, SVG, WEBM, CPUPROFILE, CSV, DMP, DOCX, FODG, FODP, FODS, FODT, GZ, JSON, JSONC, LOG, MD, ODF, ODG, ODP, ODS, ODT, PATCH, PDF, PPTX, TGZ, TXT, XLS, XLSX or ZIP.

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant[bot]]

Hey there @davet2001, mind taking a look at this issue as it has been labeled with an integration (generic) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `generic` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign generic` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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generic documentation generic source _{^{(message by IssueLinks)}}

[davet2001]

Possible duplicate of #104043

[Rehold]

Possible duplicate of #104043

Yeah I wasn’t positive, apologies

[Rehold]

It works for like half the day then cuts out it’s so weird how it lasts half the day then I need to reboot to fix it

[issue-triage-workflows[bot]]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.