Smartthings contact sensors not reporting status after upgrade to 2023.12

[jmlapeyre]

The problem

Contact sensors in smartthings not reporting change of status / event anymore. They worked perfectly in 2023.11, status change is reported as expected in the smartthings hub (through the app), but not in HA anymore. Issue appeared with the upgrade to 2023.12.3.

I see similar issues reported for Smartthings integration in 2023.12, but expected to be fixed in .2

What version of Home Assistant Core has the issue?

core-2023.12.3

What was the last working version of Home Assistant Core?

core-2023.11

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Smartthings

Link to integration documentation on our website

https://www.home-assistant.io/integrations/smartthings

Diagnostics information

Debug logging enabled but no option to download diagnostic file

Example YAML snippet

No response

Anything in the logs that might be useful for us?

Nothing useful, I created events after reloading but nothing is showing up in the log besides the initialisation. No event visible in the logbook. Events visible in smartthings

2023-12-16 09:24:24.884 DEBUG (MainThread) [homeassistant.components.smartthings.smartapp] Synchronizing subscriptions for 10 capabilities under app '2bc5403e-4ca9-4083-98e7-ae9f64e94811': {'energyMeter', 'battery', 'accelerationSensor', 'motionSensor', 'switch', 'threeAxis', 'presenceSensor', 'powerMeter', 'contactSensor', 'temperatureMeasurement'}
2023-12-16 09:24:24.965 DEBUG (MainThread) [homeassistant.components.smartthings.smartapp] Subscriptions for app '2bc5403e-4ca9-4083-98e7-ae9f64e94811' are up-to-date

Additional information

No response

[home-assistant[bot]]

Hey there @andrewsayre, mind taking a look at this issue as it has been labeled with an integration (smartthings) you are listed as a code owner for? Thanks!

Code owner commands

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[alrassia]

After enabling debug on the integration, turning it off should automatically download a debug log.

[msaphoto06]

Same problème

[jmlapeyre]

Sorry for not commenting earlier, I was traveling (so could not generate events). Fact is... I can again see events like before the upgrade (since Christmas day). I did not touch anything and made no change of any kind to my HA or Smartthings setup. I don't know how the integration works, so I can't explain. But I have to assume issue was on the ST side...

[issue-triage-workflows[bot]]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.