ZHA Workin issue - cluster_handlers/__init__.py:537

seblang commented 9 months ago

The problem

Logger: homeassistant.components.zha.core.cluster_handlers Source: components/zha/core/cluster_handlers/init.py:537 Integration: Zigbee Home Automation (documentation, issues) First occurred: 15:33:45 (12 occurrences) Last logged: 15:33:51

[0x3FA8:1:0x0008]: async_initialize: all attempts have failed: [DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>')] [0x3DE1:1:0x0008]: async_initialize: all attempts have failed: [DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>')] [0x3DE1:1:0x0006]: async_initialize: all attempts have failed: [DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>')] [0xE2FB:1:0x0008]: async_initialize: all attempts have failed: [DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>')] [0xE2FB:1:0x0300]: async_initialize: all attempts have failed: [DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>')] /

What version of Home Assistant Core has the issue?

2023.12.4

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

ZHA

Link to integration documentation on our website

No response

Diagnostics information

config_entry-zha-82d0623a1db9a205c6271a6eb5f9bb54.json (6).txt

Example YAML snippet

No response

Anything in the logs that might be useful for us?

Logger: homeassistant.components.zha.core.cluster_handlers
Source: components/zha/core/cluster_handlers/__init__.py:537
Integration: Zigbee Home Automation ([documentation](https://www.home-assistant.io/integrations/zha), [issues](https://github.com/home-assistant/core/issues?q=is%3Aissue+is%3Aopen+label%3A%22integration%3A+zha%22))
First occurred: 15:33:45 (12 occurrences)
Last logged: 15:33:51

[0x3FA8:1:0x0008]: async_initialize: all attempts have failed: [DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>')]
[0x3DE1:1:0x0008]: async_initialize: all attempts have failed: [DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>')]
[0x3DE1:1:0x0006]: async_initialize: all attempts have failed: [DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>')]
[0xE2FB:1:0x0008]: async_initialize: all attempts have failed: [DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>')]
[0xE2FB:1:0x0300]: async_initialize: all attempts have failed: [DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>'), DeliveryError('Failed to deliver message: <EmberStatus.DELIVERY_FAILED: 102>')]

Additional information

No response

home-assistant[bot] commented 9 months ago

Hey there @dmulcahey, @adminiuga, @puddly, @thejulianjes, mind taking a look at this issue as it has been labeled with an integration (zha) you are listed as a code owner for? Thanks!

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SiddyHq commented 9 months ago

I've the same issue with the Sonoff E stick on a Pi, had a couple of SNZB-02 unit that would fail after about 18hrs. These would stay on the bridge Pro. I was on auto ch15 and moved to static 13 yesterday and got everything except 1 unit on the stick again but over night I lost all but 1.

ChristophCaina commented 9 months ago

I am facing the same issues, also with an SONOFF stick (I think, it is the "E"), too...

Logger: homeassistant.components.zha.core.cluster_handlers
Source: components/zha/core/cluster_handlers/__init__.py:537
Integration: Zigbee Home Automation (documentation, issues)
First occurred: January 1, 2024 at 5:23:27 PM (76 occurrences)
Last logged: 6:01:03 AM

[0x2272:35:0x0500]: async_initialize: all attempts have failed: [DeliveryError('Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>'), DeliveryError('Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>'), DeliveryError('Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>'), DeliveryError('Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>')]
[0x2272:38:0x0402]: async_initialize: all attempts have failed: [DeliveryError('Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>'), DeliveryError('Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>'), DeliveryError('Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>'), DeliveryError('Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>')]
[0x2272:1:0x0006]: async_initialize: all attempts have failed: [TimeoutError(), DeliveryError('Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>'), DeliveryError('Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>'), DeliveryError('Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>')]
[0x2272:35:0x0500]: async_initialize: all attempts have failed: [TimeoutError(), DeliveryError('Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>'), DeliveryError('Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>'), DeliveryError('Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>')]
[0x2272:38:0x0402]: async_initialize: all attempts have failed: [DeliveryError('Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>'), TimeoutError(), DeliveryError('Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>'), DeliveryError('Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>')]

Severe issues with my Zigbee Network started around Dec 28... at least, then they became noticable to me. I've provided a complete log (debug log level) in #106732

I first thought, it might be related to the installation of another device (probably using a zigbee based protocoll on the same frequency [Sure Petcare flap] but the issues remains even when this new flap is powered off.

What I noticed: Disconnecting at least some of the zigbee devices from main-power seems to bring back the network for some time.

In Addition to the above errors, I am also getting the following:

Logger: zigpy.zcl
Source: runner.py:188
First occurred: 12:51:32 AM (120 occurrences)
Last logged: 6:00:21 AM

[0xF1C1:1:0xe001] Unknown cluster command 225 b'\n{\x0c&-\xe1\x0b\x00\x00\xd6\x0b\x00\x00\xcc\x0b\x00\x00\xbc\x0b\x00\x00\xb1\x0b\x00\x00\x9e\x0b\x00\x00\x8b\x0b\x00\x00\x80\x0b\x00\x00v\x0b\x00\x00l\x0b\x00\x00\x01'
[0x6E73:1:0xe001] Unknown cluster command 225 b'\n{\x0c&-!)\x00\x00\x06)\x00\x00\xeb(\x00\x00\xd0(\x00\x00\xb6(\x00\x00\x9b(\x00\x00\x81(\x00\x00f(\x00\x00L(\x00\x001(\x00\x00\x01'
[0x1027:1:0xe001] Unknown cluster command 225 b'\x02\x81\x0c&-B\x14\x00\x00<\x14\x00\x00\x00'
[0x2272:35:0x0020] Traceback (most recent call last): File "/usr/local/lib/python3.11/site-packages/zigpy/endpoint.py", line 253, in request return await self.device.request( ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/zigpy/device.py", line 322, in request await send_request File "/usr/local/lib/python3.11/site-packages/zigpy/application.py", line 833, in request await self.send_packet( File "/usr/local/lib/python3.11/site-packages/zigpy_znp/zigbee/application.py", line 1100, in send_packet raise DeliveryError( zigpy.exceptions.DeliveryError: Request failed after 5 attempts: <Status.MAC_NO_ACK: 233> The above exception was the direct cause of the following exception: Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/components/zha/core/cluster_handlers/general.py", line 506, in check_in_response await self.set_long_poll_interval(self.LONG_POLL) File "/usr/src/homeassistant/homeassistant/components/zha/core/cluster_handlers/__init__.py", line 83, in wrapper with wrap_zigpy_exceptions(): File "/usr/local/lib/python3.11/contextlib.py", line 155, in __exit__ self.gen.throw(typ, value, traceback) File "/usr/src/homeassistant/homeassistant/components/zha/core/cluster_handlers/__init__.py", line 75, in wrap_zigpy_exceptions raise HomeAssistantError(message) from exc homeassistant.exceptions.HomeAssistantError: Failed to send request: Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>
[0x2272:35:0x0020] Traceback (most recent call last): File "/usr/local/lib/python3.11/site-packages/zigpy/endpoint.py", line 253, in request return await self.device.request( ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/zigpy/device.py", line 322, in request await send_request File "/usr/local/lib/python3.11/site-packages/zigpy/application.py", line 833, in request await self.send_packet( File "/usr/local/lib/python3.11/site-packages/zigpy_znp/zigbee/application.py", line 1100, in send_packet raise DeliveryError( zigpy.exceptions.DeliveryError: Request failed after 5 attempts: <Status.MAC_NO_ACK: 233> The above exception was the direct cause of the following exception: Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/components/zha/core/cluster_handlers/general.py", line 504, in check_in_response await self.checkin_response(True, self.CHECKIN_FAST_POLL_TIMEOUT, tsn=tsn) File "/usr/src/homeassistant/homeassistant/components/zha/core/cluster_handlers/__init__.py", line 83, in wrapper with wrap_zigpy_exceptions(): File "/usr/local/lib/python3.11/contextlib.py", line 155, in __exit__ self.gen.throw(typ, value, traceback) File "/usr/src/homeassistant/homeassistant/components/zha/core/cluster_handlers/__init__.py", line 75, in wrap_zigpy_exceptions raise HomeAssistantError(message) from exc homeassistant.exceptions.HomeAssistantError: Failed to send request: Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>

Logger: homeassistant.components.websocket_api.http.connection
Source: components/websocket_api/commands.py:238
Integration: Home Assistant WebSocket API (documentation, issues)
First occurred: 1:41:15 AM (2 occurrences)
Last logged: 1:42:08 AM

[140311181406272] Failed to send request: Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/zha/core/cluster_handlers/__init__.py", line 64, in wrap_zigpy_exceptions
    yield
  File "/usr/src/homeassistant/homeassistant/components/zha/core/cluster_handlers/__init__.py", line 84, in wrapper
    return await RETRYABLE_REQUEST_DECORATOR(func)(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/zigpy/util.py", line 137, in retry
    return await func()
           ^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/zigpy/zcl/__init__.py", line 377, in request
    return await self._endpoint.request(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/zigpy/endpoint.py", line 253, in request
    return await self.device.request(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/zigpy/device.py", line 322, in request
    await send_request
  File "/usr/local/lib/python3.11/site-packages/zigpy/application.py", line 833, in request
    await self.send_packet(
  File "/usr/local/lib/python3.11/site-packages/zigpy_znp/zigbee/application.py", line 1100, in send_packet
    raise DeliveryError(
zigpy.exceptions.DeliveryError: Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 238, in handle_call_service
    response = await hass.services.async_call(
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2173, in async_call
    response_data = await coro
                    ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2210, in _execute_service
    return await target(service_call)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/entity_component.py", line 272, in handle_service
    return await service.entity_service_call(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 882, in entity_service_call
    single_response = await _handle_entity_call(
                      ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 952, in _handle_entity_call
    result = await task
             ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/light/__init__.py", line 635, in async_handle_light_off_service
    await light.async_turn_off(**filter_turn_off_params(light, params))
  File "/usr/src/homeassistant/homeassistant/components/zha/light.py", line 471, in async_turn_off
    result = await self._on_off_cluster_handler.off()
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/zha/core/cluster_handlers/__init__.py", line 83, in wrapper
    with wrap_zigpy_exceptions():
  File "/usr/local/lib/python3.11/contextlib.py", line 155, in __exit__
    self.gen.throw(typ, value, traceback)
  File "/usr/src/homeassistant/homeassistant/components/zha/core/cluster_handlers/__init__.py", line 75, in wrap_zigpy_exceptions
    raise HomeAssistantError(message) from exc
homeassistant.exceptions.HomeAssistantError: Failed to send request: Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>

Logger: homeassistant.components.websocket_api.http.connection
Source: components/websocket_api/commands.py:238
Integration: Home Assistant WebSocket API (documentation, issues)
First occurred: January 1, 2024 at 6:11:01 PM (2 occurrences)
Last logged: January 1, 2024 at 10:06:41 PM

[140312828582848] Failed to send request: device did not respond
[140311106061632] Failed to send request: device did not respond
Traceback (most recent call last):
  File "/usr/local/lib/python3.11/site-packages/zigpy/device.py", line 325, in request
    return await req.result
           ^^^^^^^^^^^^^^^^
asyncio.exceptions.CancelledError

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/zha/core/cluster_handlers/__init__.py", line 64, in wrap_zigpy_exceptions
    yield
  File "/usr/src/homeassistant/homeassistant/components/zha/core/cluster_handlers/__init__.py", line 84, in wrapper
    return await RETRYABLE_REQUEST_DECORATOR(func)(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/zigpy/util.py", line 137, in retry
    return await func()
           ^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/zigpy/zcl/__init__.py", line 377, in request
    return await self._endpoint.request(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/zigpy/endpoint.py", line 253, in request
    return await self.device.request(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/zigpy/device.py", line 324, in request
    async with asyncio_timeout(timeout):
  File "/usr/local/lib/python3.11/asyncio/timeouts.py", line 111, in __aexit__
    raise TimeoutError from exc_val
TimeoutError

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 238, in handle_call_service
    response = await hass.services.async_call(
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2173, in async_call
    response_data = await coro
                    ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2210, in _execute_service
    return await target(service_call)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/entity_component.py", line 272, in handle_service
    return await service.entity_service_call(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 882, in entity_service_call
    single_response = await _handle_entity_call(
                      ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 952, in _handle_entity_call
    result = await task
             ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/light/__init__.py", line 624, in async_handle_light_on_service
    await light.async_turn_on(**filter_turn_on_params(light, params))
  File "/usr/src/homeassistant/homeassistant/components/zha/light.py", line 360, in async_turn_on
    result = await self._on_off_cluster_handler.on()
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/zha/core/cluster_handlers/__init__.py", line 83, in wrapper
    with wrap_zigpy_exceptions():
  File "/usr/local/lib/python3.11/contextlib.py", line 155, in __exit__
    self.gen.throw(typ, value, traceback)
  File "/usr/src/homeassistant/homeassistant/components/zha/core/cluster_handlers/__init__.py", line 66, in wrap_zigpy_exceptions
    raise HomeAssistantError(
homeassistant.exceptions.HomeAssistantError: Failed to send request: device did not respond

IPv777 commented 8 months ago

Same issue here

enmagnus commented 8 months ago

And same issue here on a Home Assistant Yellow. It failed after about a week of uptime.

SiddyHq commented 8 months ago

I've moved the Sonoff E back to the Pi to remove the usb extension. I've used a 5M extension to the aerial to place central to the bungalow. No change I've swapped aerial's from sim routers I have and also extension aerials for routers to prove that. No change My ssd is on a usb adaptor which needs 12v to it till HA has started. Turned this back on to prove power loss. No change

So I think I've elimiated hardware issue from my end, only thing I haven't checked is the pin to the E - just done. Next would be to open the E and make sure the connector is soldered ok.

Where I had items fail on the E I connected via the Bridge Pro and Ewelink app and they were solid. That's why I moved the aerial to the same location to prove that.

issue-triage-workflows[bot] commented 5 months ago

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

home-assistant / core