Please add support for ee12-50h55dvf Water Heater

[blindguynar]

The problem

I have this WH and have the A.O. Smith app and can control the WH with the app. I added it with the new integration and everything was successful, but 0 entities were created. I assume that means it isn't supported and per documentation i'm adding a request for support here.

What version of Home Assistant Core has the issue?

2024-1

What was the last working version of Home Assistant Core?

none/New integration.

What type of installation are you running?

Home Assistant OS

Integration causing the issue

A. O. Smith

Link to integration documentation on our website

https://www.home-assistant.io/integrations/aosmith

Diagnostics information

Asking for new supported device.

Shows to have icomm capability. https://www.aosmithatlowes.com/products/water-heaters/electric-water-heaters/ee12-50h55dvf/

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant[bot]]

Hey there @bdr99, mind taking a look at this issue as it has been labeled with an integration (aosmith) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `aosmith` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign aosmith` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

_{^{(message by CodeOwnersMention)}}

---

aosmith documentation aosmith source _{^{(message by IssueLinks)}}

[joostlek]

Thank you for reaching out. We use GitHub for tracking issues, not for providing support or tracking feature requests.

If you want to suggest a feature, you should try our Community Forum: Feature Requests.

If you have additional questions, feel free to join our Discord chat server.

Thanks! 👍

[blindguynar]

@joostlek

Then the documentation needs to be updated. The documentation for the Integration "specifically" states to open an issue in github to add support for other models and the link brings it into core. I literally did exactly what the documentation outlines, exactly.

This is what document states: Water heaters that can be controlled using the A. O. Smith mobile app should be compatible with this integration. If your water heater is not detected by the integration, but it can be controlled using the mobile app, please open an issue on GitHub so that support can be added.

here: https://www.home-assistant.io/integrations/aosmith

[joostlek]

Yep, I did not know until I spoke @bdr99. I will try to find out how to handle this best. But I know he is aware of this issue