home-assistant / core

:house_with_garden: Open source home automation that puts local control and privacy first.
https://www.home-assistant.io
Apache License 2.0
69.77k stars 28.91k forks source link

Atlantic Cozytouch data are not refreshed automatically, I have to go to Integration / Overkiz / reload to get fresh data #108153

Open MorganBelais opened 5 months ago

MorganBelais commented 5 months ago

The problem

Hello,

Atlantic Cozytouch data are not refreshed automatically, I have to go to Integration / Overkiz / reload to get fresh data.

image

What version of Home Assistant Core has the issue?

core-2024.1.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Overkiz

Link to integration documentation on our website

No response

Diagnostics information

home-assistant_overkiz_2024-01-16T12-27-38.231Z.log

Example YAML snippet

No response

Anything in the logs that might be useful for us?

I did not find anything

Additional information

No response

home-assistant[bot] commented 5 months ago

Hey there @imicknl, @vlebourl, @tetienne, @nyrodev, mind taking a look at this issue as it has been labeled with an integration (overkiz) you are listed as a code owner for? Thanks!

Code owner commands Code owners of `overkiz` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign overkiz` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

(message by CodeOwnersMention)


overkiz documentation overkiz source (message by IssueLinks)

iMicknl commented 5 months ago

Can you turn on debug mode and share your log?

MorganBelais commented 5 months ago

Hello,

Sorry I thought it was already done. overkiz-6292466ffd8734a097b702ab9ae39876-HP_Actuator-797c4dad5176c528b227630d223f7823.json (3).txt

Debuging enabled at 17h13 reload 17h17 log extracted 17h20

Thanks, Morgan

iMicknl commented 4 months ago

Can you also include your log? This is only your diagnostics.

MorganBelais commented 4 months ago

home-assistant_2024-02-26T13-19-57.315Z.log Here it is :-)

iMicknl commented 4 months ago

@MorganBelais are you sure debug logging is turned on? I don't see anything in your log regarding our event listener.

Looking at your log, your issue is most likely a duplicate of https://github.com/home-assistant/core/issues/102573.

MorganBelais commented 4 months ago

home-assistant_2024-02-26T13-41-58.125Z.log indeed degug was not longer enabled. Just did it for this one.

Thanks

MorganBelais commented 4 months ago

I've checked https://github.com/home-assistant/core/issues/102573. and I have the same issue, we are not able to change anything. But this ticket is about getting data refreshed automatically, without having to reload the integration.

Let me know if I can do anything.

iMicknl commented 4 months ago

@MorganBelais is your issue not that the integration doesn't pull any new data, after you have changed the HVAC mode?

MorganBelais commented 4 months ago

the integration does not pull data even if I don't change the HVAC mode. If I restart HA I will have data from the reboot time, and then nothing until I reload the integration or reboot HA.

iMicknl commented 4 months ago

Did you disable polling by any chance? In your log there is no mention of the update coordinator, which means it isn't running (or debug mode is on).

MorganBelais commented 4 months ago

image looks good for me no ?

sod75 commented 3 months ago

Just want to add my Atlantic Explorer V4 seems to update fine with Overkiz image

MorganBelais commented 3 months ago

I guess I found the issue even if I don't know how to fix it. Everytime my HA is rebooted or restarted I have 3 entities that appear with this red logo. Untill I delete them the metrics are not updated automatically.

That's always the same 3 that are displayed after reboot.

image image

MorganBelais commented 2 months ago

Issue is still here, everytime I reboot HA or any time I update an addon or HA I need to clean the same 3 entries. Any idea ?