smappee monitor-e1 total consumption power (in watt) on dashboard differs from the smappee app

[lvnospam]

The problem

smappee monitor-e1 is one of the first smappees (2016). The watt on the home assistant dashboard is 250 W and on the app on my mobile is 500 W. The last one is correct. How can i solve this problem?

What version of Home Assistant Core has the issue?

core-2024.1.5

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

smappee

Link to integration documentation on our website

https://www.home-assistant.io/integrations/smappee

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant[bot]]

Hey there @bsmappee, mind taking a look at this issue as it has been labeled with an integration (smappee) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `smappee` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign smappee` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

_{^{(message by CodeOwnersMention)}}

---

smappee documentation smappee source _{^{(message by IssueLinks)}}

[SouthAussieSam]

Same issue with my Smappee data in HA.

[ilvianez]

The same here. Smappe app show me 3kw usage, on Home Assistant the usage is above 6KW

[issue-triage-workflows[bot]]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

[SouthAussieSam]

Not resolved. Same issue persists, as well as the issue where the integration frequently hangs, so only get a few hours data logged most days....