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Firmware update of Osram lights via ZigBee fails #110261

Closed mcanteri closed 3 months ago

mcanteri commented 7 months ago

The problem

The update of lights firmware never complete successfully. I have an RPI with RaspBee shield for ZigBee, all is working and updated

What version of Home Assistant Core has the issue?

System Information version | core-2024.2.1 -- | -- installation_type | Home Assistant Supervised dev | false hassio | true docker | true user | root virtualenv | false python_version | 3.12.1 os_name | Linux os_version | 6.1.21-v8+ arch | aarch64 timezone | Europe/Rome config_dir | /config
Home Assistant Community Store GitHub API | ok -- | -- GitHub Content | ok GitHub Web | ok GitHub API Calls Remaining | 4996 Installed Version | 1.34.0 Stage | running Available Repositories | 1387 Downloaded Repositories | 13
Home Assistant Cloud logged_in | false -- | -- can_reach_cert_server | ok can_reach_cloud_auth | ok can_reach_cloud | ok
Home Assistant Supervisor host_os | Debian GNU/Linux 12 (bookworm) -- | -- update_channel | stable supervisor_version | supervisor-2024.01.1 agent_version | 1.6.0 docker_version | 24.0.7 disk_total | 39.1 GB disk_used | 14.8 GB healthy | true supported | true supervisor_api | ok version_api | ok installed_addons | Duck DNS (1.15.0), File editor (5.8.0), Mosquitto broker (6.4.0), ESPHome (2023.12.9), TasmoBackup (1.05.00)
Dashboards dashboards | 3 -- | -- resources | 7 views | 31 mode | storage
Recorder oldest_recorder_run | August 16, 2023 at 11:13 -- | -- current_recorder_run | February 10, 2024 at 19:09 estimated_db_size | 1334.36 MiB database_engine | sqlite database_version | 3.44.2

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Supervised

Integration causing the issue

Zigbee

Link to integration documentation on our website

No response

Diagnostics information

Logger: homeassistant.components.websocket_api.http.connection Source: components/websocket_api/commands.py:240 Integration: Home Assistant WebSocket API (documentation, issues) First occurred: 13:34:13 (2 occurrences) Last logged: 13:36:30

[546968663616] Update was not successful - result: <Status.FAILURE: 1> Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 240, in handle_call_service response = await hass.services.async_call( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/core.py", line 2279, in async_call response_data = await coro ^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/core.py", line 2316, in _execute_service return await target(service_call) ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 892, in entity_service_call single_response = await _handle_entity_call( ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 962, in _handle_entity_call result = await task ^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/update/init.py", line 161, in async_install await entity.async_install_with_progress(version, backup) File "/usr/src/homeassistant/homeassistant/components/update/init.py", line 465, in async_install_with_progress await self.async_install(version, backup) File "/usr/src/homeassistant/homeassistant/components/zha/update.py", line 177, in async_install raise HomeAssistantError(f"Update was not successful - result: {results}") homeassistant.exceptions.HomeAssistantError: Update was not successful - result: <Status.FAILURE: 1>

Example YAML snippet

No response

Anything in the logs that might be useful for us?

Logger: homeassistant.components.websocket_api.http.connection
Source: components/websocket_api/commands.py:240
Integration: Home Assistant WebSocket API (documentation, issues)
First occurred: 13:34:13 (2 occurrences)
Last logged: 13:36:30

[546968663616] Update was not successful - result: <Status.FAILURE: 1>
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 240, in handle_call_service
    response = await hass.services.async_call(
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2279, in async_call
    response_data = await coro
                    ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2316, in _execute_service
    return await target(service_call)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 892, in entity_service_call
    single_response = await _handle_entity_call(
                      ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 962, in _handle_entity_call
    result = await task
             ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/update/__init__.py", line 161, in async_install
    await entity.async_install_with_progress(version, backup)
  File "/usr/src/homeassistant/homeassistant/components/update/__init__.py", line 465, in async_install_with_progress
    await self.async_install(version, backup)
  File "/usr/src/homeassistant/homeassistant/components/zha/update.py", line 177, in async_install
    raise HomeAssistantError(f"Update was not successful - result: {results}")
homeassistant.exceptions.HomeAssistantError: Update was not successful - result: <Status.FAILURE: 1>

Additional information

home-assistant_zha_2024-02-12T10-06-57.342Z.log.zip

home-assistant[bot] commented 7 months ago

Hey there @dmulcahey, @adminiuga, @puddly, @thejulianjes, mind taking a look at this issue as it has been labeled with an integration (zha) you are listed as a code owner for? Thanks!

Code owner commands Code owners of `zha` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign zha` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

(message by CodeOwnersMention)

zha documentation zha source (message by IssueLinks)

puddly commented 7 months ago

Please enable ZHA debug logging and retry the upgrade. Upload the log once it fails again.

mcanteri commented 6 months ago

Please enable ZHA debug logging and retry the upgrade. Upload the log once it fails again.

Hello, thank you! I've added the zipped file of the debug log. I noticed that it arrived at 60%, it stopped and then continued and at 64% it failed. Hope the information is of help. Best, Michele

issue-triage-workflows[bot] commented 3 months ago

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.