Reolink: only poor resolution in the Reolink application

[dany2688]

The problem

I use 2 Reolink RLC-1212A cameras with the Reolink integration. This only shows the poor resolution of 896x512 pixels, however, the cameras have a resolution of 4512x2512 pixels. The firmware of the cameras, the Reolink integration and HA are up to date.

What version of Home Assistant Core has the issue?

core-2024.2.2

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Core

Integration causing the issue

Reolink, low resolution

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant[bot]]

Hey there @starkillerog, mind taking a look at this issue as it has been labeled with an integration (reolink) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `reolink` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign reolink` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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[starkillerOG]

@dany2688 please read this part of the docs: https://www.home-assistant.io/integrations/reolink/#camera-streams

You are viewing the Fluent camera entity. You can enable the Clear camera entity to get the full resolution (also for snapshots).

This is how you enable an entity: https://www.home-assistant.io/common-tasks/general/#enabling-entities

[starkillerOG]

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