Hue Play Lightbar state not updated

[Moe555]

The problem

Hello,

I have two Hue Play Lightbars, which are synched with my PC display, using Hue Sync App running on Windows 11. I have integrated my Philips Hue Bridge into HA using the core integration.

I have added one of the light bars to my dashboard, just to see if it's ON or OFF, since sometimes it stays ON, even if the Windows App should set them to OFF when the PC is shut down.

But unfortunately the state of this one is always OFF in HA (at least close to, see below).

The only case where the state switch is displayed correctly is when I'm triggering them to "blink" (triggering ON/OFF multiple times in a row) by an automation. (A Bosch Smart Home Automation (running on the SHC itself, but Bosch SHC is integrated in HA as well) -> Philips Hue.)

So as per my understanding: If the state is changed by the Windows App, the state changes are not recognized, not even showing that the light bar is ON (which should be easily recognizable/an event which happens very often, since update events are fired by the Windows App at every PC display change).

Please let me know if you need anymore details. (Posting a log seems useless, since it's not showing any of the missing events.)

What version of Home Assistant Core has the issue?

core-2024.2.4

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Philips Hue

Link to integration documentation on our website

https://www.home-assistant.io/integrations/hue

Diagnostics information

config_entry-hue-90086ea887b764a5deadf558bcafef79.json

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant[bot]]

Hey there @balloob, @marcelveldt, mind taking a look at this issue as it has been labeled with an integration (hue) you are listed as a code owner for? Thanks!

Code owner commands

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[marcelveldt]

When a Hue light is being controlled by Hue sync, the state will not be updated. That is by design in Hue I'm afraid.

[marcelveldt]

Closing here as this works by design.