Zigbee Firmware Update

[m4tthall73]

The problem

I received a notification in settings that an update for my motion sensor was available

Installed version: 0x00000014 Latest version: 0xffffffff

If I click the install button then I receive the error "failed to call service update/install. unknown error"

I have pasted the system log entry that is inserted at the time of the error

The device in question is a motion sensor by Samjin.

What version of Home Assistant Core has the issue?

core-2024.2.5

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

No response

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

Logger: homeassistant.components.websocket_api.http.connection
Source: components/websocket_api/commands.py:240
Integration: Home Assistant WebSocket API (documentation, issues)
First occurred: 1 March 2024 at 12:19:03 (3 occurrences)
Last logged: 13:50:42

[281471602360384]
[281471494605760]
[281471353142080]
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 240, in handle_call_service
    response = await hass.services.async_call(
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2279, in async_call
    response_data = await coro
                    ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2316, in _execute_service
    return await target(service_call)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 892, in entity_service_call
    single_response = await _handle_entity_call(
                      ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 962, in _handle_entity_call
    result = await task
             ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/update/__init__.py", line 161, in async_install
    await entity.async_install_with_progress(version, backup)
  File "/usr/src/homeassistant/homeassistant/components/update/__init__.py", line 465, in async_install_with_progress
    await self.async_install(version, backup)
  File "/usr/src/homeassistant/homeassistant/components/zha/update.py", line 156, in async_install
    assert firmware
AssertionError

Additional information

No response

[dmulcahey]

This should be corrected in the current beta. Please give it a try.

[home-assistant[bot]]

Hey there @adminiuga, @puddly, @thejulianjes, mind taking a look at this issue as it has been labeled with an integration (zha) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `zha` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign zha` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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---

zha documentation zha source _{^{(message by IssueLinks)}}

[RunningTim]

I have a similar issue, except that it is with Heiman smoke sensors. I have eight sensors in total and four of them are showing a latest firmware version of 0xffffffff. I have not attempted to apply the updated firmware.

[puddly]

@RunningTim What version of Home Assistant are you running? OTA has had significant improvements in 2024.3.0 so please update to it when you receive the update.

[RunningTim]

@puddly Currently running 2024.2.5. Will update when the new version lands and report back. Thanks.

[mese16]

Same Problem with 2024.3.0

[RunningTim]

Please to report that 2024.3.0 appears to have fixed my problem: There are now no updates showing for any of the Heiman smoke sensors.

[Aephir]

I'll chime in that I see the same error in 2024.3.0. An update for an Aqara switch shows up in the config UI with:

Installed version   0x00000022
Latest version      09-04-2018

but this shows in the logs if I try installing from UI

``` Logger: homeassistant.components.websocket_api.http.connection Source: components/websocket_api/commands.py:239 Integration: Home Assistant WebSocket API (documentation, issues) First occurred: 09:29:32 (2 occurrences) Last logged: 12:03:36 [140629861100992] [140629784538304] Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 239, in handle_call_service response = await hass.services.async_call( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/core.py", line 2319, in async_call response_data = await coro ^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/core.py", line 2356, in _execute_service return await target(service_call) ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 905, in entity_service_call single_response = await _handle_entity_call( ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 975, in _handle_entity_call result = await task ^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/update/__init__.py", line 161, in async_install await entity.async_install_with_progress(version, backup) File "/usr/src/homeassistant/homeassistant/components/update/__init__.py", line 465, in async_install_with_progress await self.async_install(version, backup) File "/usr/src/homeassistant/homeassistant/components/zha/update.py", line 176, in async_install assert self._latest_firmware is not None AssertionError ```

[Strit]

Same issue as @Aephir with Aqara EU switches. It shows update available, but gives the error on 2024.3.0.

[jasonwragg]

Same issue with Inner Bulbs.

Logger: homeassistant.components.websocket_api.http.connection
Source: components/websocket_api/commands.py:239
integration: Home Assistant WebSocket API (documentation, issues)
First occurred: 8:00:57 PM (1 occurrences)
Last logged: 8:00:57 PM

[140426119112896]
Traceback (most recent call last):
  File "/srv/homeassistant/lib/python3.12/site-packages/homeassistant/components/websocket_api/commands.py", line 239, in handle_call_service
    response = await hass.services.async_call(
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/srv/homeassistant/lib/python3.12/site-packages/homeassistant/core.py", line 2319, in async_call
    response_data = await coro
                    ^^^^^^^^^^
  File "/srv/homeassistant/lib/python3.12/site-packages/homeassistant/core.py", line 2356, in _execute_service
    return await target(service_call)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/srv/homeassistant/lib/python3.12/site-packages/homeassistant/helpers/service.py", line 905, in entity_service_call
    single_response = await _handle_entity_call(
                      ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/srv/homeassistant/lib/python3.12/site-packages/homeassistant/helpers/service.py", line 975, in _handle_entity_call
    result = await task
             ^^^^^^^^^^
  File "/srv/homeassistant/lib/python3.12/site-packages/homeassistant/components/update/__init__.py", line 161, in async_install
    await entity.async_install_with_progress(version, backup)
  File "/srv/homeassistant/lib/python3.12/site-packages/homeassistant/components/update/__init__.py", line 465, in async_install_with_progress
    await self.async_install(version, backup)
  File "/srv/homeassistant/lib/python3.12/site-packages/homeassistant/components/zha/update.py", line 176, in async_install
    assert self._latest_firmware is not None
AssertionError

[cocorambo]

Same issue with different Nodon modules HA continually asks me to update modules even if I ignore the updates

[noobey]

Same issue with Smartthings multipurpose sensors. Whats odd is that acceleration works, but open/close doesnt.

[lsarkar]

same issue for me as others have described above. I'm running Core 2024.4.4 using sensors from the manufacturer Samjin

Logger: homeassistant.components.websocket_api.http.connection
Source: components/websocket_api/commands.py:239
integration: Home Assistant WebSocket API (documentation, issues)
First occurred: 21:16:52 (2 occurrences)
Last logged: 21:17:11

[547374357056]
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 239, in handle_call_service
    response = await hass.services.async_call(
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2543, in async_call
    response_data = await coro
                    ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2580, in _execute_service
    return await target(service_call)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 971, in entity_service_call
    single_response = await _handle_entity_call(
                      ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 1043, in _handle_entity_call
    result = await task
             ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/update/__init__.py", line 162, in async_install
    await entity.async_install_with_progress(version, backup)
  File "/usr/src/homeassistant/homeassistant/components/update/__init__.py", line 466, in async_install_with_progress
    await self.async_install(version, backup)
  File "/usr/src/homeassistant/homeassistant/components/zha/update.py", line 174, in async_install
    assert self._latest_firmware is not None
AssertionError

[hyperrecursive]

Same problem here, different device, same callstack with the same error.

2024-05-03 14:01:10.934 ERROR (MainThread) [homeassistant.components.websocket_api.http.connection] [546763307200] Unexpected exception
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 239, in handle_call_service
    response = await hass.services.async_call(
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2738, in async_call
    response_data = await coro
                    ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2779, in _execute_service
    return await target(service_call)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 975, in entity_service_call
    single_response = await _handle_entity_call(
                      ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 1047, in _handle_entity_call
    result = await task
             ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/update/__init__.py", line 157, in async_install
    await entity.async_install_with_progress(version, backup)
  File "/usr/src/homeassistant/homeassistant/components/update/__init__.py", line 461, in async_install_with_progress
    await self.async_install(version, backup)
  File "/usr/src/homeassistant/homeassistant/components/zha/update.py", line 174, in async_install
    assert self._latest_firmware is not None
AssertionError