Fetch snapshot image failed from Reolink E1 Pro, falling back to FFmpeg; Unknown error: All connection attempts failed

[garry0garry]

The problem

When I access the Reolink E1 Pro camera (hw IPC_513SD5, sw v3.0.0.2356_23062004), I always get the following message in the log:

Logger: homeassistant.components.onvif
Source: components/onvif/camera.py:146
Integration: ONVIF (documentation, issues)
First occurred: 10:50:13 (2 occurrences)
Last logged: 10:50:22

Fetch snapshot image failed from cam1, falling back to FFmpeg; Unknown error: All connection attempts failed

Then I set the values -pred 1 -ss 00:00:05 -frames:v 1 suggested in the documentation, but it didn't help.

What do I need to do to resolve the error?

What version of Home Assistant Core has the issue?

2024.2.5

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Container

Integration causing the issue

ONVIF

Link to integration documentation on our website

https://www.home-assistant.io/integrations/onvif

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant[bot]]

Hey there @hunterjm, mind taking a look at this issue as it has been labeled with an integration (onvif) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `onvif` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign onvif` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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[issue-triage-workflows[bot]]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.