Joghee Water Timer not switching on, all other controls (including switching off ) work....

[Remko76]

The problem

I have added a Joghee water valve (Smart Water Timer (nxquc5lb)) to my SmartLife app. This is a BLE device with a Wifi Hub, so I first added the Hub, disabled bluetooth and than added the Watervalve to the Hub. So far so good, Valve is there and working. Now to the issue: Both the Hub and the Watervalve show up in Homeassistant with the corresponding entities and it all seems to work, however....Trying to swith the valve on does not work. When I turn it on through SmartLife I can turn it off again in Homeassistant, but somehow it does not seem to respond to turning the switch on through the Integration. All other entities seem to be ok (Battery Status, Watering Time) and I can also control the "WeatherDelay" option. Just turning on does not work.

I have removed and readded the integration, removed the device from smartlife and added back again, but I am at a loss here...

This is how it looks in Homeassistant

What version of Home Assistant Core has the issue?

core-2024.3.1

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Container

Integration causing the issue

Tuya

Link to integration documentation on our website

https://www.home-assistant.io/integrations/tuya/

Diagnostics information

tuya-837cfd529737410e2fa2eb1ec3f6fd19-Water Timer-3443889243f9df1483a4c22f58c2a6c3.json

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant[bot]]

Hey there @tuya, @zlinoliver, @frenck, mind taking a look at this issue as it has been labeled with an integration (tuya) you are listed as a code owner for? Thanks!

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[Remko76]

Additional information...Leaving evrything untouched, the Valve entities change to unavailable after a certain amount of time. It is still available through the SmartLIfe app and works through that though. Getting it available in Homeassistant again means I need to delete it from SmartLIfe and re-add it again.

[HenryLoenwind]

Same here. And the watering season is starting, so it'd really be great if someone could have a look. Are there any logs we could pull to help?

And about the availability; mine seems to be unavailable quite often, too, but it always becomes available again by itself.

Edit: I think I have an idea what the problem might be. The watering time is not exposed in HA, so I think the integration turns the switch on for 0 seconds. The water timer is a bit different than electricity switches, it cannot be just turned on and stay that way. It only turns on for a predefined time (at least it shows up as predefined in the app, I suspect the app sends it with the turn-on command) that can be set in 1-minute increments between 1 minute and 24 hours. This makes sense for a battery-powered device that needs to hold a valve open (and lets water flow freely...).

[HenryLoenwind]

Small update on this; I did some testing. The SmartLife app also fails to turn the water timer on in a scene where you only select to turn on the valve. If you select to turn it on and set the timer in the same scene, it works:

So yes, the irrigation time must be set together with the valve for it to actually turn on.

PS: Controlling the valve by activating a scene that was created in the app in HA works. So there's a workaround.

[issue-triage-workflows[bot]]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

[HenryLoenwind]

this hasn't magically fixed itself.

Edit: To sum up the issue: To turn on a water timer, an on-time has to be set; a boolean "on" isn't enough.

[Remko76]

Agree, this control needs both the duration time as well as the on switch sent. We currently have no way of defining duration time. So this should be seen as enhancement.

[superarturo15]

I have the same problem, switch on doesn't work, on the contrary switch off does. May be it is because it need a time of working.