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Event from Doorbird Integration Not Triggered in Home Assistant #114545

Open alho5 opened 3 months ago

alho5 commented 3 months ago

The problem

I am using the Doorbird integration in Home Assistant to respond to events from my Doorbird camera. In the Doorbird admin interface, the event is correctly configured, and I can see that the event also appears in the Home Assistant developer tools under "Events". This confirms that the Doorbird camera and Home Assistant are communicating correctly.

The issue arises when I attempt to trigger the event created by the integration via its URL. When I access the URL directly from a web browser or using Postman, I receive an "OK" response, indicating the call was successful. However, the corresponding event in Home Assistant is not triggered, meaning the expected actions (such as turning on a light or sending a notification) that should be linked to this event are not executed.

Steps to Reproduce:

Configure the event in the Doorbird admin interface. Verify the event in Home Assistant's developer tools under "Events". Execute the event URL from a web browser or Postman. Observe that despite the "OK" response, the event in Home Assistant does not trigger any of the expected actions. Expected Behavior: After calling the URL, the corresponding event in Home Assistant should be triggered, and all associated actions should be executed as configured.

Actual Behavior: The event appears not to be triggered in Home Assistant, as none of the expected actions occur after calling the URL, despite the "OK" response.

What version of Home Assistant Core has the issue?

core-2024.3.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Doorbird

Link to integration documentation on our website

https://www.home-assistant.io/integrations/doorbird

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

DoorBird D2100E von Bird Home Automation Group Firmware: 000144 17073779

home-assistant[bot] commented 3 months ago

Hey there @oblogic7, @bdraco, @flacjacket, mind taking a look at this issue as it has been labeled with an integration (doorbird) you are listed as a code owner for? Thanks!

Code owner commands Code owners of `doorbird` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign doorbird` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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remcotjeerdsma commented 3 months ago

I have the same issue after updating Home Assistant; the event is not triggered anymore. Core 2024.3.3 Supervisor 2024.03.1 Operating System 12.1

matok commented 2 weeks ago

I have the same issue with DoorBird D1101V-S.

Core 2024.6.3 Supervisor 2024.06.0 Operating System 12.4