Dishwasher since yesterday not accessable

[crusader85]

The problem

Since yesterday my SMV8YCX01E dishwasher is not accessable anymore from Homeassistant (App from HomeConnect works). No sensors or switches available. All other devices like oven or washingmachine works as well.

What version of Home Assistant Core has the issue?

2024.4.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Container

Integration causing the issue

HomeConnect

Link to integration documentation on our website

https://www.home-assistant.io/integrations/home_connect/

Diagnostics information

home-assistant_home_connect_2024-04-19T06-01-10.370Z.log

Example YAML snippet

No response

Anything in the logs that might be useful for us?

2024-04-19 08:42:19.307 DEBUG (MainThread) [homeassistant.components.home_connect.switch] Tried to switch on Geschirrspüler Power 2024-04-19 08:42:19.437 ERROR (MainThread) [homeassistant.components.home_connect.switch] Error while trying to turn on device: {'description': 'HomeAppliance is offline', 'key': 'SDK.Error.HomeAppliance.Connection.Initialization.Failed'} 2024-04-19 08:42:19.438 DEBUG (MainThread) [homeassistant.components.home_connect.entity] Entity update triggered on

Additional information

No response

[home-assistant[bot]]

Hey there @davidmstraub, mind taking a look at this issue as it has been labeled with an integration (home_connect) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `home_connect` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign home_connect` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

_{^{(message by CodeOwnersMention)}}

---

home_connect documentation home_connect source _{^{(message by IssueLinks)}}

[baybod]

same here, since the same time my dishwasher is not longer accessable. Before it worked perfectly

[crusader85]

I solved it yesterday afternoon: Factory Reset the dishwasher

[oyvindwe]

I solved it yesterday afternoon: Factory Reset the dishwasher

Thank you for sharing the solution! Please close this issue.

[DeckardCain2014]

I think this is not a nice fix. Can't we provide a better solution integration-wise?

[oyvindwe]

I think this is not a nice fix. Can't we provide a better solution integration-wise?

If factory reset solved the issue, it was most likely a problem with the appliance.