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Kinetic switch sub device not working #115874

Open jorometala opened 4 months ago

jorometala commented 4 months ago

The problem

Hello. I'm trying to integrate wifi/433mh kinetic gateway to home assistant with the tuya integration. The gateway itself is shown as a device "WiFi Smart Gateway (unsupported) by Tuya" but without any controls. Also adding a sub device (kinetic switch)from the tuya app is shown in the integration as (Single Key Kinetic Switch (unsupported) by Tuya) but without any entities. I'm attaching the diagnostics file tuya-faee79b7cfe6737d2af148e527bc2891-Single Key Kinetic Switch -3c679fc4bc8bb3d5b759a5723ff53c39.json

What version of Home Assistant Core has the issue?

core-2024.4.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Supervised

Integration causing the issue

tuya

Link to integration documentation on our website

https://www.home-assistant.io/integrations/tuya

Diagnostics information

tuya-faee79b7cfe6737d2af148e527bc2891-Single Key Kinetic Switch -3c679fc4bc8bb3d5b759a5723ff53c39.json

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

home-assistant[bot] commented 4 months ago

Hey there @tuya, @zlinoliver, @frenck, mind taking a look at this issue as it has been labeled with an integration (tuya) you are listed as a code owner for? Thanks!

Code owner commands Code owners of `tuya` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign tuya` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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tuya documentation tuya source (message by IssueLinks)

issue-triage-workflows[bot] commented 1 month ago

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

jorometala commented 1 month ago

Any news on this. If you need more information just let me know and I will try to provide it. Thanks for the good work.