Closed donal222022 closed 1 month ago
Hey there @dmulcahey, @adminiuga, @puddly, @thejulianjes, mind taking a look at this issue as it has been labeled with an integration (zha
) you are listed as a code owner for? Thanks!
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zha documentation zha source (message by IssueLinks)
Debug Log Added
Which Zigbee coordinator do you use?
Hi, I am using Conbee 2 dongle.
I have picked up these in the Host Logs:
2024-04-30 06:30:48.263 homeassistant kernel: usb 1-1.3: USB disconnect, device number 96 2024-04-30 06:30:48.571 homeassistant kernel: usb 1-1.3: new full-speed USB device number 97 using xhci-hcd 2024-04-30 06:30:48.780 homeassistant kernel: cdc_acm 1-1.3:1.0: ttyACM1: USB ACM device 2024-04-30 06:30:52.103 homeassistant kernel: usb 1-1.3: USB disconnect, device number 97 2024-04-30 06:30:52.479 homeassistant kernel: usb 1-1.3: new full-speed USB device number 98 using xhci-hcd 2024-04-30 06:30:52.683 homeassistant kernel: cdc_acm 1-1.3:1.0: ttyACM1: USB ACM device
IMHO this is a hardware issue and not an integration issue. If you're running on a Pi make sure you use a proper power supply
Can you enable ZHA debug logging and leave it running for two hours?
IMHO this is a hardware issue and not an integration issue. If you're running on a Pi make sure you use a proper power supply
Using an Hardkernel ODROID-C4 with supplied power supply, where should I move this issue to ?
Cheers.
Can you enable ZHA debug logging and leave it running for two hours?
Attached as requested covering 2 hours.
where should I move this issue to
If it's really a hardware issue you have to resolve it yourself I think. What you could try is move the device to an other USB port, also try a USB 2 port. Or use a USB extension cable, that sometimes also resolves the issue.
where should I move this issue to
If it's really a hardware issue you have to resolve it yourself I think. What you could try is move the device to an other USB port, also try a USB 2 port. Or use a USB extension cable, that sometimes also resolves the issue.
Thanks for the response, currently using an extension cable and tried all the different ports but issue still happens , at the exact same time every hour , never misses an hour, even after reboots, power cycle, still happens at same time,
There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.
The problem
Every hour at **31 ZHA crashes and restarts due to Serial Connection Issue, I can't figure what is causing the issue, there are reports of the port being not available or being used by something else.
What version of Home Assistant Core has the issue?
2024.4.4
What was the last working version of Home Assistant Core?
No response
What type of installation are you running?
Home Assistant OS
Integration causing the issue
Zigbee Home Automation
Link to integration documentation on our website
https://www.home-assistant.io/integrations/zha
Diagnostics information
config_entry-zha-f2aaadcfc993fb33a8eb12817bfb5486 (1).json
Example YAML snippet
No response
Anything in the logs that might be useful for us?
Additional information
I will update debug logs later.