Netatmo webhooks and lights unavailable.

[djfanatix]

The problem

Since the update to 2024.5.x Netatmo webhooks and lights don't work anymore. (they keep marked as offline) They have been working fine for long time.

What version of Home Assistant Core has the issue?

core-2024.5.1

What was the last working version of Home Assistant Core?

core-2024.4.x

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Netatmo

Link to integration documentation on our website

https://www.home-assistant.io/integrations/netatmo/

Diagnostics information

home-assistant_netatmo_2024-05-04T07-12-34.322Z.log

Example YAML snippet

No response

Anything in the logs that might be useful for us?

2024-05-04 09:11:57.403 ERROR (MainThread) [aiohttp.server] Error handling request
Traceback (most recent call last):
  File "/usr/local/lib/python3.12/site-packages/aiohttp/web_protocol.py", line 350, in data_received
    messages, upgraded, tail = self._request_parser.feed_data(data)
                               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "aiohttp/_http_parser.pyx", line 557, in aiohttp._http_parser.HttpParser.feed_data
aiohttp.http_exceptions.BadStatusLine: 400, message:
  Invalid method encountered:

    b'\x16\x03\x03'
      ^

Additional information

I did try:

• reboot HA and OS
• delete and reinstall netatmo integration
• Power off/on netatmo devices
• delete and add webhook again

[home-assistant[bot]]

Hey there @cgtobi, mind taking a look at this issue as it has been labeled with an integration (netatmo) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `netatmo` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign netatmo` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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[cgtobi]

There are too many errors in that log to make reliable sense of it, especially since many com from custom components. I doubt that the excerpt is related to the Netatmo webhook.

[djfanatix]

Sorry, I put the wrong log, I edited a log and I have replaced it

[propi62]

Same problem

[Alomon31]

Same problem here. Reported on HA forum by other users as well: https://community.home-assistant.io/t/how-to-setup-netatmo-integration-using-webhooks-to-speed-up-device-status-update-response-times/385898/15 and https://community.home-assistant.io/t/netatmo-camera-light-issue-since-2024-05/724560/3

[nrenou-git]

problem seems to be on netatmo side. Dev portal is not woking for more than a week for me. dev Apps stays "desactivated" https://helpcenter.netatmo.com/hc/fr/community/posts/18630944611730-Dev-portal-issues

[Alomon31]

True. Does anyone know a solution to continue using Netatmo integration fully on Home Assistant? Thanks

[djfanatix]

I think once you have the key, you can send local commands to the ip address of your camera.

[crazykiwi2003]

Same problem here - lights unavailable... :-(

[nrenou-git]

netatmo dev website is working again, but i m still not getting any data from the webhooks lights entities unavailable from presences cameras and no data from the welcome camera ( tags detectors etc ... )

log info : service call : unregister webhook 2024-05-15 09:37:59.994 DEBUG (MainThread) [homeassistant.components.netatmo.data_handler] Calls per hour: 71 2024-05-15 09:38:06.168 DEBUG (MainThread) [homeassistant.components.netatmo] Unregister Netatmo webhook (d0...) 2024-05-15 09:38:06.168 INFO (MainThread) [homeassistant.components.netatmo.data_handler] Netatmo webhook unregistered 2024-05-15 09:38:06.291 DEBUG (MainThread) [pyatmo.auth] dropwebhook: <ClientResponse(https://api.netatmo.com/api/dropwebhook) [200 OK]> <CIMultiDictProxy('Server': 'nginx', 'Date': 'Wed, 15 May 2024 07:38:06 GMT', 'Content-Type': 'application/json; charset=utf-8', 'Transfer-Encoding': 'chunked', 'Connection': 'keep-alive', 'Cache-Control': 'no-cache, must-revalidate', 'Expires': '0', 'X-XSS-Protection': '1; mode=block', 'Access-Control-Allow-Origin': '*', 'Strict-Transport-Security': 'max-age=31536000; includeSubDomains', 'X-Powered-By': 'Netatmo', 'Content-Encoding': 'gzip')> 2024-05-15 09:39:01.218 DEBUG (MainThread) [homeassistant.components.netatmo.data_handler] Calls per hour: 71 2024-05-15 09:40:00.288 DEBUG (MainThread) [homeassistant.components.netatmo.data_handler] Calls per hour: 74 2024-05-15 09:40:25.342 DEBUG (MainThread) [homeassistant.components.netatmo] Unregister Netatmo webhook (d0...) 2024-05-15 09:40:25.342 INFO (MainThread) [homeassistant.components.netatmo.data_handler] Netatmo webhook unregistered 2024-05-15 09:40:25.443 DEBUG (MainThread) [pyatmo.auth] The Netatmo API returned b'{"error":{"code":7,"message":"Nothing to drop"}}' (406) 2024-05-15 09:40:25.443 DEBUG (MainThread) [homeassistant.components.netatmo] No webhook to be dropped for d0...

service call : register webhook 2024-05-15 09:42:01.825 DEBUG (MainThread) [homeassistant.components.netatmo.data_handler] Calls per hour: 72 2024-05-15 09:42:02.331 DEBUG (MainThread) [pyatmo.auth] addwebhook: <ClientResponse(https://api.netatmo.com/api/addwebhook) [200 OK]> <CIMultiDictProxy('Server': 'nginx', 'Date': 'Wed, 15 May 2024 07:42:02 GMT', 'Content-Type': 'application/json; charset=utf-8', 'Transfer-Encoding': 'chunked', 'Connection': 'keep-alive', 'Cache-Control': 'no-cache, must-revalidate', 'Expires': '0', 'X-XSS-Protection': '1; mode=block', 'Access-Control-Allow-Origin': '*', 'Strict-Transport-Security': 'max-age=31536000; includeSubDomains', 'X-Powered-By': 'Netatmo', 'Content-Encoding': 'gzip')> 2024-05-15 09:42:02.332 INFO (MainThread) [homeassistant.components.netatmo] Register Netatmo webhook: https://hooks.nabu.casa/gAAA...

[Alomon31]

I've got webhooks working here again, did you try to regenerate your client id+secret? Then delete your integration and your credential information in HA, and set it up again. But my lights are still unavailable after multiple reboots and hours waiting... Any help?

[nrenou-git]

Yes i did all this, still the same, no data from netatmo servers.

[RealGandy]

Same issue here.

Cameras and webhooks are back but light is still showing as unavailable.

As the integration between HA and Netatmo is owned by HA, can someone do some investigations into what request is made and what response is expected for the light to be active again?

Or share info with consumers so we can approach Netatmo directly with evidence of what is going wrong.

Cheers

[Alomon31]

According to Netatmo dev team (https://helpcenter.netatmo.com/hc/fr/community/posts/18630944611730/comments/18981824506258), the issue is now on HA side. @cgtobi , would you mind having a look at it? Thank you very much.