Integration NEATO Vacuum - Not Supported !

[Jones1982]

The problem

Greetings, about 3 hours ago, the integration for the Neato D5 robot vacuum cleaner indicates that it is no longer supported.

Any news on the matter?

Registratore: pybotvac.account
Fonte: components/neato/hub.py:32
Prima occorrenza: 05:02:00 (1 occorrenze)
Ultima registrazione: 05:02:00

Your robot R2D2 is unsupported.

What version of Home Assistant Core has the issue?

2024.5.2

What was the last working version of Home Assistant Core?

2024.5.2

What type of installation are you running?

Home Assistant OS

Integration causing the issue

NEATO

Link to integration documentation on our website

No response

Diagnostics information

Registratore: pybotvac.robot Fonte: components/neato/hub.py:32 Prima occorrenza: 05:02:00 (1 occorrenze) Ultima registrazione: 05:02:00

Invalid response from https://nucleo.neatocloud.com/vendors/neato/robots/GPCxxxxx-FCxxxxDxxxxA/messages: required key not provided @ data['availableServices']. Got: {'version': 1, 'reqId': '1', 'result': 'ok', 'data': {}}

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant[bot]]

Hey there @santobert, mind taking a look at this issue as it has been labeled with an integration (neato) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `neato` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign neato` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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neato documentation neato source _{^{(message by IssueLinks)}}

[paulius2k]

I also started getting the same error for my Botvac D7 today.

Besides, my Neato Android app says "App update required". There is no Neato app update in the Play store, so that should mean some other App, API maybe.

So I guess we will be bumping into more issues like that with Neato products as the company is winding-up its operations and eventually we need to move on to other vacuums, leaving our old Neatos in the dump.

[JellyAge]

I had the same issue. Deleting the integration and setting it up again resolved the issue for me.