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Aqara M2 hub Matter connection broken #117287

Closed NonovUrbizniz closed 5 months ago

NonovUrbizniz commented 5 months ago

The problem

Matter integration is showing all the entities and devices but they are all listed as unavailable, and say:

"This entity is no longer being provided by the matter integration. If the entity is no longer in use, delete it in settings."

I'm not sure if I just need to delete the hub and re-add it?

Screenshot_20240512-001434 ![Screenshot_20240512-001413]

(https://github.com/home-assistant/core/assets/3522222/4fb71123-e87e-4221-918e-56b29e99cb37)

What version of Home Assistant Core has the issue?

core_2024.5.2

What was the last working version of Home Assistant Core?

core_2024.4.4

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Matter

Link to integration documentation on our website

No response

Diagnostics information

config_entry-matter-0f1eb0a8f8c5d9db113a4e1cb88e3cb2.json

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

home-assistant[bot] commented 5 months ago

Hey there @home-assistant/matter, mind taking a look at this issue as it has been labeled with an integration (matter) you are listed as a code owner for? Thanks!

Code owner commands Code owners of `matter` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign matter` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

(message by CodeOwnersMention)


matter documentation matter source (message by IssueLinks)

thenoid commented 5 months ago

Hitting this as well.

marcelveldt commented 5 months ago

You need to check if the integration itself is in error state or not. Also this issue tracker is for reporting bugs, which this is not. For help, check the forums or discord. Thanks