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Nanoleaf Connection Issues and Log Spam #117821

Open number65259 opened 6 months ago

number65259 commented 6 months ago

The problem

Nanoleaf connectivity is not working consistently and the integration floods the log. The integration will switch between the logspam state and connected approximately once every 7-10 minutes.

2024-05-19 20:38:29.854 ERROR (MainThread) [homeassistant.components.nanoleaf] Error fetching Light Panels 53:E7:4A data:
2024-05-19 20:40:53.853 ERROR (MainThread) [homeassistant.components.nanoleaf] Error fetching Light Panels 53:E7:4A data:
2024-05-19 20:53:05.853 ERROR (MainThread) [homeassistant.components.nanoleaf] Error fetching Light Panels 53:E7:4A data:
2024-05-19 20:57:29.853 ERROR (MainThread) [homeassistant.components.nanoleaf] Error fetching Light Panels 53:E7:4A data:
2024-05-19 21:03:05.854 ERROR (MainThread) [homeassistant.components.nanoleaf] Error fetching Light Panels 53:E7:4A data:
2024-05-19 21:07:23.854 ERROR (MainThread) [homeassistant.components.nanoleaf] Error fetching Light Panels 53:E7:4A data:
2024-05-19 21:11:42.855 ERROR (MainThread) [homeassistant.components.nanoleaf] Error fetching Light Panels 53:E7:4A data:
2024-05-19 21:21:30.854 ERROR (MainThread) [homeassistant.components.nanoleaf] Error fetching Light Panels 53:E7:4A data:
2024-05-19 21:26:06.854 ERROR (MainThread) [homeassistant.components.nanoleaf] Error fetching Light Panels 53:E7:4A data:
2024-05-19 21:29:30.853 ERROR (MainThread) [homeassistant.components.nanoleaf] Error fetching Light Panels 53:E7:4A data:
2024-05-19 21:35:00.854 ERROR (MainThread) [homeassistant.components.nanoleaf] Error fetching Light Panels 53:E7:4A data:
2024-05-19 21:38:24.854 ERROR (MainThread) [homeassistant.components.nanoleaf] Error fetching Light Panels 53:E7:4A data:
2024-05-19 21:42:48.854 ERROR (MainThread) [homeassistant.components.nanoleaf] Error fetching Light Panels 53:E7:4A data:
2024-05-19 21:55:02.854 ERROR (MainThread) [homeassistant.components.nanoleaf] Error fetching Light Panels 53:E7:4A data:
2024-05-19 21:59:40.853 ERROR (MainThread) [homeassistant.components.nanoleaf] Error fetching Light Panels 53:E7:4A data:
2024-05-19 22:04:10.854 ERROR (MainThread) [homeassistant.components.nanoleaf] Error fetching Light Panels 53:E7:4A data:
2024-05-19 22:08:40.854 ERROR (MainThread) [homeassistant.components.nanoleaf] Error fetching Light Panels 53:E7:4A data:
2024-05-19 22:20:16.854 ERROR (MainThread) [homeassistant.components.nanoleaf] Error fetching Light Panels 53:E7:4A data:
2024-05-19 22:27:04.854 ERROR (MainThread) [homeassistant.components.nanoleaf] Error fetching Light Panels 53:E7:4A data:
2024-05-19 22:40:31.854 ERROR (MainThread) [homeassistant.components.nanoleaf] Error fetching Light Panels 53:E7:4A data:
2024-05-19 22:46:12.853 ERROR (MainThread) [homeassistant.components.nanoleaf] Error fetching Light Panels 53:E7:4A data:

What version of Home Assistant Core has the issue?

2024.5.4

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

nanoleaf

Link to integration documentation on our website

https://www.home-assistant.io/integrations/nanoleaf/

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

Logger: homeassistant.components.nanoleaf
Source: helpers/update_coordinator.py:347
integration: Nanoleaf (documentation, issues)
First occurred: May 17, 2024 at 1:08:39 PM (492 occurrences)
Last logged: 5:05:37 PM

Error fetching Light Panels 53:E7:4A data:

Additional information

No response

home-assistant[bot] commented 6 months ago

Hey there @milanmeu, mind taking a look at this issue as it has been labeled with an integration (nanoleaf) you are listed as a code owner for? Thanks!

Code owner commands Code owners of `nanoleaf` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign nanoleaf` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

(message by CodeOwnersMention)


nanoleaf documentation nanoleaf source (message by IssueLinks)

smux84 commented 6 months ago

Hello everyone, I'm the same problem too

Sigfrodr commented 4 months ago

Same problem, device unavailable each 10minutes.

ironboy1 commented 4 months ago

Same here, all 3 of my nanoleaf devices are effected by this issue

galdaka commented 3 months ago

Same problem with hexagon today

brstone89 commented 3 months ago

@joostlek this looks like the same issue as #118542

issue-triage-workflows[bot] commented 6 days ago

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.