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Unifi Integration: All entities are unavailable from 3am every night #117976

Closed Zahnweh closed 1 month ago

Zahnweh commented 4 months ago

The problem

I recently noticed that all of the entities provided by the Unifi integration are unavailable around 3am every night. The problem persists until I reload the integration.

Here are the logs:


Add-on: UniFi Network Application Manage your UniFi network using a web browser

Add-on version: 3.0.5 You are running the latest version of this add-on. System: Home Assistant OS 12.2 (aarch64 / raspberrypi4-64) Home Assistant Core: 2024.3.3 Home Assistant Supervisor: 2024.05.1

Please, share the above information when looking for help or support in, e.g., GitHub, forums or the Discord chat.

s6-rc: info: service base-addon-banner successfully started s6-rc: info: service fix-attrs: starting s6-rc: info: service base-addon-timezone: starting s6-rc: info: service base-addon-log-level: starting s6-rc: info: service fix-attrs successfully started [03:01:26] INFO: Configuring timezone (Europe/Berlin)... s6-rc: info: service base-addon-log-level successfully started s6-rc: info: service base-addon-timezone successfully started s6-rc: info: service legacy-cont-init: starting s6-rc: info: service legacy-cont-init successfully started s6-rc: info: service init-unifi: starting s6-rc: info: service init-unifi successfully started s6-rc: info: service unifi: starting s6-rc: info: service unifi successfully started s6-rc: info: service legacy-services: starting s6-rc: info: service legacy-services successfully started [03:01:27] INFO: Now starting the UniFi Network Application... [03:01:27] INFO: Note: No add-on specific logs beyond this point. :118 TCP candidates not supported yet :118 TCP candidates not supported yet :118 TCP candidates not supported yet :118 TCP candidates not supported yet :118 TCP candidates not supported yet :118 TCP candidates not supported yet :118 TCP candidates not supported yet :118 TCP candidates not supported yet :118 TCP candidates not supported yet :1023 Permanent error code on channel bind request: 403 - Forbidden IP :1023 Permanent error code on channel bind request: 403 - Forbidden IP :1023 Permanent error code on channel bind request: 403 - Forbidden IP :1023 Permanent error code on channel bind request: 403 - Forbidden IP :484 All TURN channel bindings failed :585 STUN id: 8; fd: 208 172.30.33.4:58779 -> 92.50.76.162:58320 (eth0) DTLS id: 38 (217.231.216.104:58779) (PEER) timed out :906 webRtcId 1 terminated with code: (-2147090409) WebRTC connection interrupted from far side

What version of Home Assistant Core has the issue?

2024.3.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Unifi Network

Link to integration documentation on our website

https://www.home-assistant.io/integrations/unifi/

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

home-assistant[bot] commented 4 months ago

Hey there @kane610, mind taking a look at this issue as it has been labeled with an integration (unifi) you are listed as a code owner for? Thanks!

Code owner commands Code owners of `unifi` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign unifi` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

(message by CodeOwnersMention)


unifi documentation unifi source (message by IssueLinks)

neirbomn commented 4 months ago

Is the device set to "update at 3am every night

image
issue-triage-workflows[bot] commented 1 month ago

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.