API returned HTTP status ERROR code 500/Internal Server Error

sezlony commented 1 month ago

The problem

At first it started with a regular "Error opening stream (ERRORTYPE_110...)", but instead of reconnecting by itself as it used to, the situation escalated to this:

Logger: reolink_aio.api
Source: components/reolink/host.py:98
First occurred: 10:25:35 AM (5 occurrences)
Last logged: 10:28:36 AM

    Host 192.168.1.6:443: API error: API returned HTTP status ERROR code 500/Internal Server Error.
    Host 192.168.1.6:443: API error: API returned HTTP status ERROR code 400/Bad Request.

which is very unusual, never seen before.

Thanks to this cute one, the camera was unaccessible for 3,5 hours...

The original ERRORTYPE 110 is already reported in #116268.

What version of Home Assistant Core has the issue?

core-2024.3.3

What was the last working version of Home Assistant Core?

core-2024.3.3

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Reolink

Link to integration documentation on our website

https://www.home-assistant.io/integrations/stream

Diagnostics information

config_entry-reolink-e36d438a58aab698c970b10632d8a977.json

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

I don't know what is happening, but all of my cameras event connection changed to "onvif push" since I don't know when, although I sweat blood to set up NGINX, to have SSL locally... so I'm currently very dissapointed in all this HA thing

home-assistant[bot] commented 1 month ago

Hey there @hunterjm, @uvjustin, @allenporter, mind taking a look at this issue as it has been labeled with an integration (stream) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `stream` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign stream` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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stream documentation stream source _{^{(message by IssueLinks)}}

andiukas commented 1 month ago

Try this, for me it's help

Older firmware versions do not expose the necessary information the integration needs to function. Ensure the camera is updated to the latest firmware prior to setting up the integration. Note that Reolink auto update and check for update functions in the app/windows/web client often do not show the latest available firmware version. Therefore check the version in the Reolink download center online.

Ensure at least one of the HTTP/HTTPS ports is enabled in the windows/web client under Settings > Network > Advanced > Port Settings, see additional instructions on the Reolink site.

home-assistant / core