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Tado hot water bug - returns? #119272

Closed EPicLURcher closed 2 months ago

EPicLURcher commented 2 months ago

The problem

In the latest version of HA (2024.6) - the Tado intergrations hot water seems to not work (setting to "heat", "off", or "auto" does not trigger the heating service

This seems to be a reoccurrence of a bug we saw in 2024.3 - https://community.home-assistant.io/t/tado-hot-water-bug/703186

What version of Home Assistant Core has the issue?

2024.6

What was the last working version of Home Assistant Core?

2024.5.5

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Tado

Link to integration documentation on our website

https://www.home-assistant.io/integrations/tado/

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

home-assistant[bot] commented 2 months ago

Hey there @chiefdragon, @erwindouna, mind taking a look at this issue as it has been labeled with an integration (tado) you are listed as a code owner for? Thanks!

Code owner commands Code owners of `tado` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign tado` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

(message by CodeOwnersMention)


tado documentation tado source (message by IssueLinks)

erwindouna commented 2 months ago

Are you able to provide some more logging? I am not a user myself of the water system of Tado. Without actual logs and steps it's hard to figure out what's going on. :)

EPicLURcher commented 2 months ago

I can't see anything in the logs when searching for "tado" - is there somewhere else I should look?

erwindouna commented 2 months ago

I can't see anything in the logs when searching for "tado" - is there somewhere else I should look?

Try enabling the debugging for Tado. Here's an example to enable it:

  default: info
  logs:
    homeassistant.components.tado: debug
EPicLURcher commented 2 months ago

I deleted the tado integration and reinstalled and now all is working again. Not sure what happened!

rodgers86 commented 2 months ago

I’ve got this issue too.

I’ll try deleting and reinstalling later.

rodgers86 commented 2 months ago

I’ve deleted and reconfigured the integration which seemed to work for @EPicLURcher but I am still having the same issue when I try to change the hot water to heat, it doesn’t actually change and just goes back To auto.

Here’s the log when I put it in debug logging and change to heat

2024-06-12 07:57:34.447 DEBUG (SyncWorker_52) [homeassistant.components.tado.water_heater] Switching to HEAT for zone Hot Water (0) with temperature None 2024-06-12 07:57:34.447 DEBUG (SyncWorker_52) [homeassistant.components.tado] Set overlay for zone 0: overlay_mode=TIMER, temp=None, duration=None, type=HOT_WATER, mode=None fan_speed=None swing=None 2024-06-12 07:57:34.478 DEBUG (SyncWorker_52) [homeassistant.components.tado] Updating zone 0 2024-06-12 07:57:34.549 DEBUG (SyncWorker_52) [PyTado.zone] Processing data from zone 0 2024-06-12 07:57:34.549 DEBUG (SyncWorker_52) [homeassistant.components.tado] Dispatching update to 166489 zone 0: <PyTado.zone.TadoZone object at 0x7f61f34763c0> 2024-06-12 07:57:34.549 DEBUG (MainThread) [homeassistant.components.tado.water_heater] Updating water_heater platform for zone 0

erwindouna commented 2 months ago

Thanks for testing, @rodgers86! I will work out a small patch to mitigate this issue.

EPicLURcher commented 2 months ago

Can confirm the issue returned for me today. Thank you for pulling a patch together so quick for this!