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Verisure wrong credentials #119455

Closed Tazmanian79 closed 2 weeks ago

Tazmanian79 commented 3 months ago

The problem

I can't login anymore on the Verisure integration. After the update to 2024.6.2 I had to login, but it doens't work anymore. On another HA but still on 2024.6.1 I have no problem (with same account)

What version of Home Assistant Core has the issue?

core-2024.6.2

What was the last working version of Home Assistant Core?

2024.6.1

What type of installation are you running?

Home Assistant Container

Integration causing the issue

Verisure

Link to integration documentation on our website

https://www.home-assistant.io/integrations/verisure

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

home-assistant[bot] commented 3 months ago

verisure documentation verisure source

LAPDragnet commented 3 months ago

Same issue here.

SebaFett2 commented 3 months ago

same here

daxy01 commented 3 months ago

Same. Also removing the integration, removing .storage/verisure* files and re-add the integration doesn't work.

salle69 commented 3 months ago

+1 I tried to roll back to 2024.6.1 and it still doesn't work.

JOR200 commented 3 months ago

Same here after restarting HA, but I have not yet upgraded to 2024.6.2.

eddysteurs commented 3 months ago

same here worked fine yesterday after upgrade to 2024.6.2 but after HA restart this morning got same error

DanielOrneling commented 3 months ago

I share the same issue, I´m on 2024.6.1 and haven´t touched the update to 2024.6.2 yet, but still the same issue.

daxy01 commented 3 months ago

I've tried 2024.5.5 but still cannot add the verisure integration (same error). As nothing has changed in the verisure integration code for 2 months, I'd guess there is something wrong at Verisure cloud side.

LAPDragnet commented 3 months ago

I don't think my automation using it worked last night and then I was still at 2024.6.1. After the upgrade this morning to 2024.6.2 and the subsequent restart I got the warnings. Could be that Verisure has disabled it for security reasons. I was a bit surprised that it was available in the first place ;-)

JOR200 commented 3 months ago

Hi. From this morning the Verisure app will not autenticate again after HA restart. This is regardless to HA version and must be something at the Verisure side.

daxy01 commented 3 months ago

I was able to re-add the integration, it seems there was something wrong at Verisure side which coincided with my.our upgrades to 2024.6.2.

JOR200 commented 3 months ago

Good news. Tried log in again some minutes ago. It now works again. Has nothing to do with HA version. I have not upgraded yet.

salle69 commented 3 months ago

Likely a temporary glitch at Verisure, it's working for me now, on both 204.6.1 and 2024.6.2

Tazmanian79 commented 3 months ago

Yes it's working again. Must have been Verisure side

LAPDragnet commented 3 months ago

It is not working for me, I have tried restarting before but to no avail. And now it fails before the 2FA.

issue-triage-workflows[bot] commented 3 weeks ago

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.