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Timeout error with Schlage integration #119504

Closed fsuguy92 closed 5 days ago

fsuguy92 commented 1 month ago

The problem

I am getting a timeout error with my Schlage Encode lock. I was previously using the custom integration since wifi locks previously wasn't supported, but am getting this error after switching to the HA native integration.

Logger: homeassistant.components.schlage
Source: helpers/update_coordinator.py:318
integration: Schlage ([documentation](https://www.home-assistant.io/integrations/schlage), [issues](https://github.com/home-assistant/core/issues?q=is%3Aissue+is%3Aopen+label%3A%22integration%3A+schlage%22))
First occurred: June 11, 2024 at 12:42:38 AM (7 occurrences)
Last logged: 9:01:14 AM

Timeout fetching schlage (a.moskowitz@me.com) data

What version of Home Assistant Core has the issue?

6.1

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Schlage

Link to integration documentation on our website

https://www.home-assistant.io/integrations/schlage

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

home-assistant[bot] commented 1 month ago

Hey there @dknowles2, mind taking a look at this issue as it has been labeled with an integration (schlage) you are listed as a code owner for? Thanks!

Code owner commands Code owners of `schlage` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign schlage` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

(message by CodeOwnersMention)


schlage documentation schlage source (message by IssueLinks)

dknowles2 commented 1 month ago

Do you have the model number for your lock? In the Schlage app, this is under Settings > Information > Model Number

dknowles2 commented 3 weeks ago

@home-assistant add-label needs-more-information

issue-triage-workflows[bot] commented 1 week ago

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.