home-assistant[bot]
commented
1 week ago Hey there @home-assistant/matter, mind taking a look at this issue as it has been labeled with an integration (matter) you are listed as a code owner for? Thanks!
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matter documentation matter source (message by IssueLinks)
marcelveldt
The problem
i'm trying to test and diagnose problems with matter devices. the UI presents a "ping device" command in the three-dots menu, but when i ping a thread device, then hit "start ping", after an initial warning "device is being pinged. this may take a while", it then simply says "ping is complete", which is about as unclear as can get as to the actual results of the ping. was an address found for the device? was the ping packet successfully transmitted? was a ping reply received? user can only guess. this is not a good way for a diagnostic tool to work.
when i try the same operation for a different device in my matter network, i see a different behavior. three IP addresses are shown with green checks next to each. so this seems better since it implies that addresses were found for the device, ping packet was transmitted, and (based on green checkmarks) a reply was received.
btw, the first device had network type: Thread. the second device had network type: WiFi.
hope i'm not being picky, but... consistency: good.
stating unambiguous results of a simple diagnostic test: good.
saying a multi-step test is "complete" without clearly stating the result (i.e. whether a ping reply was received): bad not clearly indicating exactly which steps of a test succeeded/failed: bad
What version of Home Assistant Core has the issue?
core-2024.6.4
What was the last working version of Home Assistant Core?
No response
What type of installation are you running?
Home Assistant OS
Integration causing the issue
matter
Link to integration documentation on our website
https://www.home-assistant.io/integrations/matter
Diagnostics information
No response
Example YAML snippet
No response
Anything in the logs that might be useful for us?
No response
Additional information
No response