Synology photos shared items are not visible in the media browser

[ethemcemozkan]

The problem

My setup is:

• An Synology Photos album owned by the same user integration is using to connect
• Few photos(eg: wp11611080-2000x1200-wallpapers.jpg) in the same album also owned by the same user integration is using to connect
• Few photos(eg: IMG_0206.HEIC, IMG_0257.JPG) in the same album added by another user(also owned by it)

The problem is: While navigating the Synology album using HA media browser photos owned by the integration user works fine, thumbnails are visible, but if photos are owned by another user media browser cannot open it and thumbnails are broken.

This is the same issue described in https://github.com/home-assistant/core/issues/103653, but for me it still happens even with the version 2024.6.4 in which a fix for this issue is included.

What version of Home Assistant Core has the issue?

2024.6.4

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Synology DSM

Link to integration documentation on our website

https://www.home-assistant.io/integrations/synology_dsm

Diagnostics information

home-assistant_synology_dsm_2024-06-29T11-27-00.468Z.log

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant[bot]]

Hey there @hacf-fr, @quentame, @mib1185, mind taking a look at this issue as it has been labeled with an integration (synology_dsm) you are listed as a code owner for? Thanks!

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[lodesmets]

I tested it when developing the fix, and it worked then. I haven't tested it when it is integrated.

The problem is, I use Synology photos without sharing. So it is difficult to test everything.

Lets say user A is the user you use with the integration and user B is the other one. Is user A the one who created the album, and shared it with B? Or did B create the album and share it with A?

[ethemcemozkan]

@lodesmets, I think it is the first case. User A: owns the album, also is the user HA using to connect. It also have pictures owned by itself in the album. These pictures are visible in the media browser User B: Album is shared with this user, it adds a few photos into this album, which are not visible in the media browser.

[lodesmets]

Hey, I'm looking at your logs: The images that work have owner_user_id 4: {'id': 17081, 'filename': 'wp11611080-2000x1200-wallpapers.jpg', 'filesize': 1743048, 'time': 1717362360, 'indexed_time': 1717414576108, 'owner_user_id': 4, 'folder_id': 142, 'type': 'photo', 'additional': {'thumbnail': {'m': 'ready', 'xl': 'ready', 'preview': 'broken', 'sm': 'ready', 'cache_key': '17081_1717407736', 'unit_id': 17081}}}

The ones that don't work have user_id 2: {'id': 20167, 'filename': 'IMG_0257.JPG', 'filesize': 406987, 'time': 1719490272, 'indexed_time': 1719497050888, 'owner_user_id': 2, 'folder_id': 7, 'type': 'photo', 'additional': {'thumbnail': {'m': 'ready', 'xl': 'ready', 'preview': 'broken', 'sm': 'ready', 'cache_key': '20167_1719489851', 'unit_id': 20167}}}

I only use shared albums with a link and users that don't have an account. In this case the user_id is always 0

So I will have to create another user and test it that way. I'll let you know if I find anything.

The main problem is that synology photos doesn't have a public documentation for the api, so everything was reverse engineered.