Tuya thermostat device doesn't show all modes in HA

detece commented 3 months ago

The problem

The device on home assistant doesn't show all modes showed on Smart home application, and the power off (Eteint) doesn't work Smart life application

What version of Home Assistant Core has the issue?

core-2024.7.1

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Container

Integration causing the issue

tuya

Link to integration documentation on our website

https://www.home-assistant.io/integrations/tuya/

Diagnostics information

tuya-8269878209a444ce7decea8b2b0c1b0d-Chambre parentale-7eafe9da7ccad6991730a2e2c9061b6d(2).json

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

The model is recognized as ETOP-E34-HT-FP(343B-03) in Tuya IoT Platform

home-assistant[bot] commented 3 months ago

Hey there @tuya, @zlinoliver, @frenck, mind taking a look at this issue as it has been labeled with an integration (tuya) you are listed as a code owner for? Thanks!

Code owner commands

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bjeanes commented 3 months ago

For me, it doesn't show any modes.

It also won't change from "Off" state, even when turned on in TuyaSmart app:

As per @detece, I have the same sets of modes

bjeanes commented 3 months ago

This is a new device so haven't integrated it in the past. Because I also use LocalTuya for some other Tuya devices, I started poking around there. Logging into my Tuya IoT account I can see it was using "Standard Instructions" which really didn't expose very much at all:

These general instructions line up with the only entities that the Tuya integration is creating for me:

In the Tuya IoT portal, I can change the device instruction to "DP Instruction":

This then revealed a lot more options in the device debugger:

Unfortunately, I still wasn't able to get this added even via LocalTuya. It wouldn't detect DPs automatically. If I listed them explicitly (Power,TempSet,TempCurrent,Mode,child_lock,light,Fault,countdown_set) it would take me to the configuration screen, but it listed the values for each DP as -1 and trying to proceed after configuration just gave an unhelpful "unknown error".

The DP specification is as follows:

{
  "result": {
    "category": "qn",
    "functions": [
      {
        "code": "Power",
        "desc": "{}",
        "name": "开关",
        "type": "Boolean",
        "values": "{}"
      },
      {
        "code": "TempSet",
        "desc": "{\"unit\":\"℃\",\"min\":5,\"max\":50,\"scale\":0,\"step\":1}",
        "name": "目标温度",
        "type": "Integer",
        "values": "{\"unit\":\"℃\",\"min\":5,\"max\":50,\"scale\":0,\"step\":1}"
      },
      {
        "code": "Mode",
        "desc": "{\"range\":[\"low\",\"high\",\"af\"]}",
        "name": "模式",
        "type": "Enum",
        "values": "{\"range\":[\"low\",\"high\",\"af\"]}"
      },
      {
        "code": "child_lock",
        "desc": "{}",
        "name": "童锁",
        "type": "Boolean",
        "values": "{}"
      },
      {
        "code": "light",
        "desc": "{}",
        "name": "灯光",
        "type": "Boolean",
        "values": "{}"
      },
      {
        "code": "countdown_set",
        "desc": "{\"range\":[\"cancel\",\"1h\",\"2h\",\"3h\",\"4h\",\"5h\",\"6h\",\"7h\",\"8h\",\"9h\",\"10h\",\"11h\",\"12h\",\"13h\",\"14h\",\"15h\",\"16h\",\"17h\",\"18h\",\"19h\",\"20h\",\"21h\",\"22h\",\"23h\",\"24h\"]}",
        "name": "倒计时",
        "type": "Enum",
        "values": "{\"range\":[\"cancel\",\"1h\",\"2h\",\"3h\",\"4h\",\"5h\",\"6h\",\"7h\",\"8h\",\"9h\",\"10h\",\"11h\",\"12h\",\"13h\",\"14h\",\"15h\",\"16h\",\"17h\",\"18h\",\"19h\",\"20h\",\"21h\",\"22h\",\"23h\",\"24h\"]}"
      }
    ],
    "status": [
      {
        "code": "Power",
        "name": "开关",
        "type": "Boolean",
        "values": "{}"
      },
      {
        "code": "TempSet",
        "name": "目标温度",
        "type": "Integer",
        "values": "{\"unit\":\"℃\",\"min\":5,\"max\":50,\"scale\":0,\"step\":1}"
      },
      {
        "code": "TempCurrent",
        "name": "当前温度",
        "type": "Integer",
        "values": "{\"unit\":\"℃\",\"min\":0,\"max\":50,\"scale\":0,\"step\":1}"
      },
      {
        "code": "Mode",
        "name": "模式",
        "type": "Enum",
        "values": "{\"range\":[\"low\",\"high\",\"af\"]}"
      },
      {
        "code": "child_lock",
        "name": "童锁",
        "type": "Boolean",
        "values": "{}"
      },
      {
        "code": "light",
        "name": "灯光",
        "type": "Boolean",
        "values": "{}"
      },
      {
        "code": "Fault",
        "name": "故障告警",
        "type": "Bitmap",
        "values": "{\"label\":[\"1\",\"2\",\"3\"],\"maxlen\":3}"
      },
      {
        "code": "countdown_set",
        "name": "倒计时",
        "type": "Enum",
        "values": "{\"range\":[\"cancel\",\"1h\",\"2h\",\"3h\",\"4h\",\"5h\",\"6h\",\"7h\",\"8h\",\"9h\",\"10h\",\"11h\",\"12h\",\"13h\",\"14h\",\"15h\",\"16h\",\"17h\",\"18h\",\"19h\",\"20h\",\"21h\",\"22h\",\"23h\",\"24h\"]}"
      }
    ]
  },
  "success": true,
  "t": 1720250387972,
  "tid": "207288e73b6811ef8fee42c5932cd286"
}

This doesn't show the corresponding DP IDs, but the properties API call does:

{
  "result": {
    "properties": [
      {
        "code": "Power",
        "custom_name": "",
        "dp_id": 1,
        "time": 1720247190269,
        "type": "bool",
        "value": true
      },
      {
        "code": "TempSet",
        "custom_name": "",
        "dp_id": 2,
        "time": 1720247182787,
        "type": "value",
        "value": 21
      },
      {
        "code": "TempCurrent",
        "custom_name": "",
        "dp_id": 3,
        "time": 1720250005001,
        "type": "value",
        "value": 21
      },
      {
        "code": "Mode",
        "custom_name": "",
        "dp_id": 4,
        "time": 1720247193448,
        "type": "enum",
        "value": "high"
      },
      {
        "code": "child_lock",
        "custom_name": "",
        "dp_id": 7,
        "time": 1720246858228,
        "type": "bool",
        "value": false
      },
      {
        "code": "light",
        "custom_name": "",
        "dp_id": 10,
        "time": 1720246858240,
        "type": "bool",
        "value": true
      },
      {
        "code": "Fault",
        "custom_name": "",
        "dp_id": 12,
        "time": 1720246858265,
        "type": "bitmap",
        "value": 0
      },
      {
        "code": "countdown_set",
        "custom_name": "",
        "dp_id": 19,
        "time": 1720246858261,
        "type": "enum",
        "value": "cancel"
      }
    ]
  },
  "success": true,
  "t": 1720250912242,
  "tid": "58f696d53b6911ef8fee42c5932cd286"
}

issue-triage-workflows[bot] commented 1 day ago

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

home-assistant / core