server fault at the end of integration

[robitsrl]

The problem

Ho I have followed All instruction to create the app and link to Ha but at the end of the procedure after I login to the honeywell account and i select the device ha app open and ask me to link but then I have only black screen

What version of Home Assistant Core has the issue?

2024.7.2

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Honeywell Lyric

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant[bot]]

Hey there @rdfurman, @mkmer, mind taking a look at this issue as it has been labeled with an integration (honeywell) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `honeywell` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign honeywell` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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honeywell documentation honeywell source _{^{(message by IssueLinks)}}

[robitsrl]

Black screen in dark mode… so empty screen while api login page wait the call back I presume

[mkmer]

Honeywell Lyric is not the Honeywell integration.

[mkmer]

@home-assistant unassign honeywell

[robitsrl]

Hi i found the Lyric integration insite the Honeywell… Where I can choose lyric or total…

[robitsrl]

Hi i found the Lyric integration insite the Honeywell… Where I can choose lyric or total…

[home-assistant[bot]]

Hey there @timmo001, mind taking a look at this issue as it has been labeled with an integration (lyric) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `lyric` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign lyric` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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lyric documentation lyric source _{^{(message by IssueLinks)}}

[robitsrl]

Any updates ? Anyway at the end of integration after link to HA and select the server from app (I have two server) the page say500 internal server fault: Server got itself in trouble

[robitsrl]

I alsi found this in the log:

Error adding entity None for domain climate with platform lyric Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 770, in _async_add_entity device = dev_reg.async_get(self.hass).async_get_or_create( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/device_registry.py", line 790, in async_get_or_create connections = _normalize_connections(connections) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/device_registry.py", line 1493, in _normalize_connections (key, format_mac(value)) if key == CONNECTION_NETWORK_MAC else (key, value) ^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/device_registry.py", line 444, in format_mac if len(to_test) == 17 and to_test.count(":") == 5: ^^^^^^^^^^^^ TypeError: object of type 'NoneType' has no len()

[robitsrl]

Any news ?

[robitsrl]

No one doing support on this ?

[swettstein]

same problem here. @timmo001 any thoughts on this?

[swettstein]

@robitsrl it finally worked after about a minute

[robitsrl]

II had no lock on this! Wait until got server fault.