Zigbee devices which loose power are not recognized anymore as soon they have power again

[t11t]

The problem

Here's the translation to English:

I have Zigbee devices such as lamps and smart switches connected to a regular power outlet, which is controlled by a normal switch. This means that sometimes the Zigbee device is active because it is powered, and sometimes it is not. Since the last update, the devices are no longer found once the power has been turned off and on again.

What version of Home Assistant Core has the issue?

core-2024.7.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Zigbee Home Automation

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

I am using SkyConnect - haven’t had the issue with earlier releases.

[home-assistant[bot]]

Hey there @dmulcahey, @adminiuga, @puddly, @thejulianjes, mind taking a look at this issue as it has been labeled with an integration (zha) you are listed as a code owner for? Thanks!

Code owner commands

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[mib1185]

You wrote "...since the last update" but did not provide a last working version? Which update do you mean and what was the last working version? Further please provide debug information as mentioned in the ZHA docs under reporting issues section, thx :+1:

[t11t]

Please find the log attached. I guess I had a 2024.1.x version running before - as my virtual machine was deleted I set up 2024.7.x from scratch.

zha-01J3FY9NY2ABH4RJWHMXDFWQWS-Philips 929002376201-1bfe5abeafec1996d4d4eca419cc694a.json

home-assistant_zha_2024-07-26T17-43-16.020Z.log

[puddly]

The above files are diagnostics for the integration. You can generate a debug log by finding the ZHA integration, clicking Configure, and it will be in the left hand column at the bottom. Enable debug logging, reproduce your issue, and disable logging to generate a log.

[t11t]

isn’t the second file attached, the required lig file? I added 2

[t11t]

home-assistant_zha_2024-08-09T06-23-23.146Z.log.txt

2024-08-09 08:23:17.953 DEBUG (MainThread) [homeassistant.core] Bus:Handling <Event call_service[L]: domain=light, service=turn_on, service_data=entity_id=light.philips_929002376101_light>

1) I added the device to ZHA - worked 2) Turn off and on via hoas - worked 3) Pulled power plug of light 4) Turn off and on via haos - obviously can‘t work 5) Plugged in power plug of light 6) Turn off and on via haos - did not work !!! but should

I upgraded to 2024.8.0 this morning with same issue

[issue-triage-workflows[bot]]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

[t11t]

Any update - hoas does not provide any value due to this issue

[issue-triage-workflows[bot]]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

[pugson]

I was running into a similar issue after my system was down for a week. Aqara zigbee devices would not connect to HA through SkyConnect no matter what I tried.

My solution was to buy an IKEA TRETAKT smart plug which acts as a zigbee router. After pairing it to HA I was able to pick up the Aqara devices again. It's been running flawlessly now.