NWK_INVALID_REQUEST: 194

[SmyBleck]

The problem

Hello I begin with HA and zigbee and i got a problem I got 2 windows and door open sensor which work very well I got a light too which work but 2 or 3 day after i got this message NWK_INVALID_REQUEST: 194 My door sensor work well and it far away from my usb stick than the light I use Sonoff Zigbee 3.0 USB Dongle Plus

Can u help me please ?

What version of Home Assistant Core has the issue?

core-2024.7.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

ZHA

Link to integration documentation on our website

No response

Diagnostics information

Enregistreur: homeassistant.components.websocket_api.http.connection Source: components/websocket_api/commands.py:241 intégration: Home Assistant WebSocket API (documentation, problèmes) S'est produit pour la première fois: 23:02:03 (2 occurrences) Dernier enregistrement: 23:02:27

[140654628128944] Unexpected exception Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/components/zha/core/cluster_handlers/init.py", line 62, in wrap_zigpy_exceptions yield File "/usr/src/homeassistant/homeassistant/components/zha/core/cluster_handlers/init.py", line 82, in wrapper return await RETRYABLE_REQUEST_DECORATOR(func)(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/zigpy/util.py", line 131, in retry return await func() ^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/zigpy/zcl/init.py", line 377, in request return await self._endpoint.request( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/zigpy/endpoint.py", line 265, in request return await self.device.request( ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/zigpy/device.py", line 339, in request await send_request() File "/usr/local/lib/python3.12/site-packages/zigpy/application.py", line 841, in request await self.send_packet( File "/usr/local/lib/python3.12/site-packages/zigpy_znp/zigbee/application.py", line 1100, in send_packet raise DeliveryError( zigpy.exceptions.DeliveryError: Request failed after 5 attempts: <Status.NWK_INVALID_REQUEST: 194>

The above exception was the direct cause of the following exception:

Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 241, in handle_call_service response = await hass.services.async_call( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/core.py", line 2731, in async_call response_data = await coro ^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/core.py", line 2774, in _execute_service return await target(service_call) ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 999, in entity_service_call single_response = await _handle_entity_call( ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 1071, in _handle_entity_call result = await task ^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/light/init.py", line 639, in async_handle_light_off_service await light.async_turn_off(**filter_turn_off_params(light, params)) File "/usr/src/homeassistant/homeassistant/components/zha/light.py", line 471, in async_turn_off result = await self._on_off_cluster_handler.off() ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/zha/core/cluster_handlers/init.py", line 81, in wrapper with wrap_zigpy_exceptions(): File "/usr/local/lib/python3.12/contextlib.py", line 158, in exit self.gen.throw(value) File "/usr/src/homeassistant/homeassistant/components/zha/core/cluster_handlers/init.py", line 73, in wrap_zigpy_exceptions raise HomeAssistantError(message) from exc homeassistant.exceptions.HomeAssistantError: Failed to send request: Request failed after 5 attempts: <Status.NWK_INVALID_REQUEST: 194>

Example YAML snippet

No response

Anything in the logs that might be useful for us?

I'm not sure is the good log but it appear at the same time

Additional information

No response

[home-assistant[bot]]

Hey there @dmulcahey, @adminiuga, @puddly, @thejulianjes, mind taking a look at this issue as it has been labeled with an integration (zha) you are listed as a code owner for? Thanks!

Code owner commands

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[puddly]

If your door sensor works, this means your stick can receive. If your bulb can't be controlled, this usually means your stick can't send.

Make sure it's on a USB extension cable and positioned far away from USB 3.0 devices, SSDs, 2.4GHz wifi, and similar equipment that can emir noise.

[SmyBleck]

Thank for your answer Yes my HA computer with usb stick is near my livebox which send wifi But how far away i need to with my usb stick cause i cant move my HA computer in another place

[puddly]

If the stick is too close to an RF noise source, you have to move it further away. There's no minimum distance. Just move it until it starts working