Smart Motion Sensor Switch Unsupported

[chinmayjade]

The problem

The ELEGRP Smart Motion Sensor Switch shows unsupported in HA. No entities or controls are visible. This switch includes motion sensor, sound sensor and ambient light sensor. Product link on Amazon: https://a.co/d/gqsBgco

What version of Home Assistant Core has the issue?

core-2024.7.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Tuya

Link to integration documentation on our website

https://www.home-assistant.io/integrations/tuya/

Diagnostics information

tuya-a31eadde5c3a092a9ad9c2237664dae1-Lower Bathroom Fan-d525fa977af3bce62e206e8c95e6323b (1).json

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant[bot]]

Hey there @tuya, @zlinoliver, @frenck, mind taking a look at this issue as it has been labeled with an integration (tuya) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `tuya` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign tuya` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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tuya documentation tuya source _{^{(message by IssueLinks)}}

[frenck]

That would be correct. According to the diagnostics you've provided, this is the raw data we receive Tuya:

As you can see, it provides no statuses or functions we use. If you think this is an error, please contact Tuya, as from our end, there is nothing we can do.

../Frenck