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Unable to authenticate with Tuya integration and Smartlife app #123177

Open surprisingb opened 3 months ago

surprisingb commented 3 months ago

The problem

I've got the Smartlife app setup with an account and 2 devices (Daitsu AC) and it's working correctly. I'm trying to setup the tuya integration that should work with the smartlife app too, but when scanning the QR code the app report an error saying "Please use the designated APP to scan the code to log in". I also tried the auth with the Tuya app and it works correctly, but there's no devices available since they're registered with the smartlife app, and the registration of the devices on tuya directly doesn't work.

What version of Home Assistant Core has the issue?

core-2024.7.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Container

Integration causing the issue

tuya

Link to integration documentation on our website

https://www.home-assistant.io/integrations/tuya/

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

home-assistant[bot] commented 3 months ago

Hey there @tuya, @zlinoliver, @frenck, mind taking a look at this issue as it has been labeled with an integration (tuya) you are listed as a code owner for? Thanks!

Code owner commands Code owners of `tuya` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign tuya` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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tuya documentation tuya source (message by IssueLinks)

issue-triage-workflows[bot] commented 2 days ago

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.