Problem with SkyConnect ZBT-1 integration installation - Unknown Error Occurred

[Bhrudwo]

The problem

I bought a ZBT-1 to work with the aqara stuff I just bought, have had the ZBT-1 for 5 days, have updated to: HAOS 13.0 HA Core 2024.8.1 Running full HA via a virtualbox VM, on a windows 10 machine (Lenovo M92p).

I have the ZBT-1 being detected (so passed through to the VM). Click the configure. Select Zigbee (only trying for Zigbee due to the aqara hub and sensors; no other thread devices at present).

Clicking the Submit button the action button starts as the swirling icon and then eventually responds as "Unknown error occurred". Closing this via the "X", and trying to navigate to Settings > Logs - the Lods are unreachable, as HA has crashed.

I have to End Task the VM. Upon restarting the VM and waiting for HA to load fully, but the log files are empty (from what I can see) of anything that went on with the ZBT-1

What version of Home Assistant Core has the issue?

core-2024.8.1

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Home Assistant Connect ZBT-1

Link to integration documentation on our website

https://www.home-assistant.io/integrations/homeassistant_sky_connect/

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

Logs are attached from before the last attempt and after the last attempt.
Had posted on Issue 116545, told to create a new issue.

Additional information

home-assistant_2024-08-15T04-16-37.917Z.log home-assistant_2024-08-15T04-26-46.901Z.log

[home-assistant[bot]]

Hey there @home-assistant/core, mind taking a look at this issue as it has been labeled with an integration (homeassistant_sky_connect) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `homeassistant_sky_connect` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign homeassistant_sky_connect` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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[ShaKann]

I have exactly same problem... After trying to add ZigBee configuration using SkyConnect of Sonoff USB dongle 3.0 I have same result - HA crushes. Then it is not possible even close VM, I need to kill it from OS level. I am running newest VirtualBox 7.0.20 with haos_ova-12.4 disk image... I just tested using another Windows machine with fresh haos_ova-13.1.vdi. I started new Ha instance from scratch. First thing I have done is just try to add SkyConnect. It detects it correctly, after clicking configure, I choose ZigBee and then new option apear - Home Assistant SkyConnect. After clicking configure everything hangs...