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Tuya AM43 Blind Drive Bluetooth (via gateway) remains unavailable #124369

Open andreabafile opened 3 weeks ago

andreabafile commented 3 weeks ago

The problem

I'm trying to interface a AM43 Tuya Blind Drive Bluetooth which is connected via a Tuya+Zigbee wifi&Bluetooth gateway. Everything is working fine through the Tuya App. In Home Assistant the "cover" entity gets created but remain unavailable. I presume I've done correctly the set-up via Tuya Cloud Development platform, because if I connect other sensors (i.e. vibration sensors) to the hub, I get them working in HA straight away.

Any advice on how to get it work?

Thanks in advance.

What version of Home Assistant Core has the issue?

2024.8.2

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Tuya

Link to integration documentation on our website

https://www.home-assistant.io/integrations/tuya

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

image

home-assistant[bot] commented 3 weeks ago

Hey there @tuya, @zlinoliver, @frenck, mind taking a look at this issue as it has been labeled with an integration (tuya) you are listed as a code owner for? Thanks!

Code owner commands Code owners of `tuya` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign tuya` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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sunkentreasure commented 2 weeks ago

I have the same issue, and have had it for a long time. (several major versions of HA) i.e. blind present but everything unavailable

I don't know if it's because the blind is BLE controlled? The only way to control it at present is using the Tuya Smart Life app, where it connects directly to the blind via Bluetooth. If the app is used outside the home (over the internet) it doesn't work, it can only be used when in range of the blind itself.

Settings-–-Home-Assistant