Home Assistant Cloud

[mrrcomp]

The problem

I see in the HA that the account is connected but when i go to the website nabu.casa it says the account not connected and if i try to connect i get error Site Can't Be Reached

What version of Home Assistant Core has the issue?

core-2024.4.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Core

Integration causing the issue

home Assistant Cloud

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant[bot]]

Hey there @home-assistant/cloud, mind taking a look at this issue as it has been labeled with an integration (cloud) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `cloud` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign cloud` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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[john7864]

Good morning,

Since installing the latest core update. It is impossible to connect externally and several plugins no longer work. Nabu casa indicates that it is not connected.

[mrrcomp]

@john7864 thanks for your update on this.. saves me trouble trying to figure it out..

Do we know if anyone is testing to fix this issue?

Regards

[issue-triage-workflows[bot]]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

[mellowism]

@john7864 thanks for your update on this.. saves me trouble trying to figure it out..

Do we know if anyone is testing to fix this issue?

Regards

Hi, could you please submit a ticket here regartding this: https://nabucasa.com/support/ Thanks.