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Withings is not showing weight data... #124599

Open codemonkey2k5 opened 2 months ago

codemonkey2k5 commented 2 months ago

The problem

My Withings weight data is updated every day, yet there is no entity created for current weight. My weight goal is there but that is it.

What version of Home Assistant Core has the issue?

core-2024.8.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Withings

Link to integration documentation on our website

https://www.home-assistant.io/integrations/withings#configuration

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

home-assistant[bot] commented 2 months ago

Hey there @joostlek, mind taking a look at this issue as it has been labeled with an integration (withings) you are listed as a code owner for? Thanks!

Code owner commands Code owners of `withings` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign withings` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

(message by CodeOwnersMention)

withings documentation withings source (message by IssueLinks)

joostlek commented 2 months ago

Don't do that. That's a bot

joostlek commented 2 months ago

Please upload diagnostics

codemonkey2k5 commented 2 months ago

Sorry, just figured out how to do that. Here you go:
config_entry-withings-01J5RY8V2A8XFQC7X4MB81YQDG.json

joostlek commented 2 months ago

Please dont click any dropbox link

codemonkey2k5 commented 2 months ago

My computer will not let me download that file says it is a severe virus

joostlek commented 2 months ago

We didn't receive any measurement data from withings, when is the last time you measured?

codemonkey2k5 commented 2 months ago

This morning

joostlek commented 2 months ago

Then I'm assuming you didn't set up the right account or the account didn't get linked to the right person

codemonkey2k5 commented 2 months ago

I see my sleep data just fine. Hmm just went to my online account and it only shows today's weight yet my app shows them all. Is there a delay before new entities are added? Not sure why the cloud hasn't been getting the info but it definitely shows it today. And all of the entities are there are correct for my account.

joostlek commented 2 months ago

Could it be that you maybe have to confirm that the measurements are actually yours?

codemonkey2k5 commented 2 months ago

I am 100% sure that they are. They match exactly what my app shows. The weight data shown in the app and now online is what my scale showed me this morning. Not sure what else I would need to do. All of the data that does show up in HA matches my app perfectly.

I appreciate that you are looking at this.

joostlek commented 2 months ago

Yea I'm still awake for whatever reason. I think it would be nice to get the raw json from withings

codemonkey2k5 commented 2 months ago

Happy to get you what you need, but you'll have to point me to where I need to go to get it as I am still a newb.
If it's really late, this can wait until your morning. Nothing that urgent.

joostlek commented 2 months ago

I'll post instructions tomorrow, What's your technical level?

codemonkey2k5 commented 2 months ago

20+ years of IT, but not much coding.