Tuya Cloud load multiple apps account but Tuya on HA dont call/load all.

[wondrexperience]

The problem

Inside Tuya Cloud are 2 Linked Apps Account (Smart Life and Tuya). Tuya Cloud can see both accounts and devices. When called on Home Assistant, it loads only one account

What version of Home Assistant Core has the issue?

core-2024.7.4

What was the last working version of Home Assistant Core?

core-2024.7.4

What type of installation are you running?

Home Assistant Core

Integration causing the issue

tuya

Link to integration documentation on our website

https://www.home-assistant.io/integrations/tuya/

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant[bot]]

Hey there @tuya, @zlinoliver, @frenck, mind taking a look at this issue as it has been labeled with an integration (tuya) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `tuya` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign tuya` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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[skyrocknroll]

Facing the above issue in my setup as well

[ajcorrea]

Same issue here.

If i reload the "xxxx@gmail.com" they load devices in this account, but, devices from "gg-xxxxxxxxx" are gone. The same issue with inverse. Reloading the "gg-xxxxxxx" it brings the devices but devices of "xxxxx@gmail.com" are gone.

[Phillema]

J'ai un soucis identique car j'utilise des objets tuya et d'autres objet via SmartLife. Et HA n'autorise a utiliser qu'un seul des deux ponts. C'est tres dérangeant. Y a t il une solution pour regrouper les 2 ponts et utiliser simultanément tous les objets dans HA? Merci de vos actions.

[emonteroe]

I'm having the same issue, I thought that the last version of HA fixed it but no.

[issue-triage-workflows[bot]]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.