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Motionblinds connection unknown #125167

Open QplAyStylzQ opened 2 months ago

QplAyStylzQ commented 2 months ago

The problem

I'm having problems with my blinds in Home Assistant. Most of the time the status is unknown.

I'm using the MotionBlinds integration.

If the connection is working, it's only for a short amount of time. It's absolutely not reliable. When the status is unknown in HA, I can still operate the blinds using the remote or the BREL Home app.

@starkillerOG any idea what could cause this?

What version of Home Assistant Core has the issue?

core-2024.8.0

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Motionblinds

Link to integration documentation on our website

https://www.home-assistant.io/integrations/motion_blinds/

Diagnostics information

home-assistant_motion_blinds_2024-09-03T17-30-57.807Z.log

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

home-assistant[bot] commented 2 months ago

Hey there @starkillerog, mind taking a look at this issue as it has been labeled with an integration (motion_blinds) you are listed as a code owner for? Thanks!

Code owner commands Code owners of `motion_blinds` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign motion_blinds` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

(message by CodeOwnersMention)


motion_blinds documentation motion_blinds source (message by IssueLinks)

starkillerOG commented 2 months ago

In the configuration options uncheck the "Wait for multicast push on update"

starkillerOG commented 2 months ago

Probably it is just a bad connection between the gateway and the blind. You could try moving the gateway closer to the blind.

starkillerOG commented 2 months ago

although in your log I also see there are a lot of connection issues to the gateway. Does it have a proper wifi signal? Maybe the gateway needs to be closer to your router? I would also try simply rebooting the gateway.