Open jclsn opened 1 week ago
Hey there @dmulcahey, @adminiuga, @puddly, @thejulianjes, mind taking a look at this issue as it has been labeled with an integration (zha
) you are listed as a code owner for? Thanks!
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zha documentation zha source (message by IssueLinks)
The Sonoff E dongle uses a different firmware than the the CC2562. Have you tried the Sonoff E? Or just the Sonoff P, which has the same chip?
Just looked, it is the Sonoff E. I just upgraded its firmware yesterday and migrated to it from the CC2652P. It took like 10 tries to pair and today it is not reacting anymore. Will try to upgrade the fimrware of the TRV as well with Z2M.
Here is one log from a failed pairing/interview try
I now switched to channel 20 and it paired better. So far no issues for two days.
Another thing I have noticed: Pairing only works if I have completely deleted the device before. Overwriting an old configuration doesn't work.
So it lasted a week and now the thermostat is again not responding anymore. I can set the temperature, but it is not sent to the thermostat. It also shows as idle although it should be active. The temperature reading is for some reason updated correctly.
I set the heating setpoint manually on the thermostat's interface and it is currently heating, but still showing as idle in HA.
I have written the debug log to a file, which has grown to 170MB meanwhile. Should I upload this file somewhere?
The problem
I have owned this thermostat since beginning of the year and have only trouble with it using ZHA. In Z2M it seemed to be supported well, although I haven't run a long-term test.
These issues have been persisting since I got the device:
Failed to send request: Request failed after 5 attempts: <Status.MAC_NO_ACK: 233>
Now sending the ZHA permit doesn't even work anymore, not does the device pair. This used to work before. I have already returned the old device and Bosch sent me a new one, which exhibited the same behaviour. I have also bought another coordinator as I have a cheap CC2652 and bought a Sonoff ZBDongle-E, which is based on the same chipset, but I was hoping for better quality. It had the same issues, even after upgrading the Z-Stack firmware.
I have no issue with any other Zigbee device and afaik this is the only Zigbee 3.0 device that requires an install code, so I am assuming that the problem lies here somewhere.
What version of Home Assistant Core has the issue?
2024.9.2
What was the last working version of Home Assistant Core?
-
What type of installation are you running?
Home Assistant OS
Integration causing the issue
zha
Link to integration documentation on our website
No response
Diagnostics information
zha-2c83e557aa0cb39a5cd61efffc93193b-BOSCH RBSH-TRV0-ZB-EU-fe80d1ea03c48bd82887d783ad4337d7.json
Example YAML snippet
No response
Anything in the logs that might be useful for us?
Additional information
No response