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Aqara wireless switch stops working and changes to unk_manufacturer/unk_model after each restart #127874

Open p-mitana opened 2 weeks ago

p-mitana commented 2 weeks ago

The problem

I have one Aqara wireless switch (H1 EU) linked and a few automations using it.

Every time I restart Home Assistant Core, the switch stops working. It is changed to unk_manufacturer and unk_model. Also all automations that use it are reported as broken.

In order to fix the issue, I need to remove the switch from Home Assistant, then factory reset it, then pair it again and then update each automation by deleting and readding the trigger related to the switch. I currently have only one switch and it's already cumbersome and I already have a few more of them to install soon.

I think the problem started a few months ago, but I can't recall if it was after updating the particular version. Still, it wasn't there from the beginning when I bought the switch.

I use ZHA. I have another ZigBee device – a fingerbot – and this one does not have this problem.

There is a thread on the forum where two other users report the same issue: https://community.home-assistant.io/t/zha-aqara-switch-unk-model/760411/3

What version of Home Assistant Core has the issue?

core-2024.10.1

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

ZHA

Link to integration documentation on our website

https://www.home-assistant.io/integrations/zha/

Diagnostics information

home-assistant_zha_2024-10-07T18-51-27.704Z.log

During the log recording I installed the update to core-2024.10.1 and the system restarted.

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

home-assistant[bot] commented 2 weeks ago

Hey there @dmulcahey, @adminiuga, @puddly, @thejulianjes, mind taking a look at this issue as it has been labeled with an integration (zha) you are listed as a code owner for? Thanks!

Code owner commands Code owners of `zha` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign zha` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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